Tulum and Cenote Casa Tortuga Day Trip
Overview
Go on an wonderful day trip and enjoy a guided tour of Tulum to then go swimming and snorkeling in a beautiful cenote part of Casa Tortuga near the archaeological site. You will experience two of the most exciting activities in the Yucatan Peninsula, all in one day.
What's Included
- 50 minutes in the cenote (life jackets available)
- Hotel pickup and drop-off in a A/C vehicle
- Guided tour and free time in Tulum
- Professional guide
- Alcoholic beverages
- Other activities at Tulum or at the Cenote
- Conservation fee, Tulum Archaeological Site
Meeting and Pickup
Pick up starts at 7am, depending your hotel location the time may change, we will contact you by email ton confirm the exact pick up time and location. We do pick up major hotels in Cancun and Riviera Maya, if you hotel in not deserved by our route we will set the closest pick up point.
What To Expect
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Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 15 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Tulum and Cenote Casa Tortuga Day Trip?
Cancellation Policy
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Activity code: C-23698P51
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Reviews
Average 4.88 out of 5 stars based on 25 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- 50 minutes in the cenote (life jackets available).
- Hotel pickup and drop-off in a A/C vehicle.
- Guided tour and free time in Tulum.
- Professional guide.
- Alcoholic beverages.
- Other activities at Tulum or at the Cenote.
- Conservation fee, Tulum Archaeological Site.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Tulum and Cenote Casa Tortuga Day Trip is as follows:
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tulum and Cenote Casa Tortuga Day Trip will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- 50 minutes in the cenote (life jackets available)
- Hotel pickup and drop-off in a A/C vehicle
- Guided tour and free time in Tulum
- Professional guide
- Alcoholic beverages
- Other activities at Tulum or at the Cenote
- Conservation fee, Tulum Archaeological Site
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 15 travelers
