Private Akumal Turtle Snorkel & Underground River Cenote
Overview
A half-day private adventure that combines the reef and the Maya underworld. Begin at Akumal Bay, known for its resident sea turtles. With snorkel gear and life vests, you take a short boat ride to the reef and snorkel among turtles, eagle rays and tropical fish for about an hour and a half.
Next, head into the jungle to a private reserve with an underground river. With waterproof flashlights, walk through a cave decorated with stalactites and swim in a crystal-clear cenote, far from the big tour groups.
The tour is private, so only your group participates and the guide adapts to your pace. Sea turtles are wild animals, so sightings are very common but not guaranteed. Pixan Travel's founder, Diego Viadero, guided travel writer Rick Steves and his family in the Yucatan, a trip Rick featured on his travel blog.
What's Included
- Snacks
- Bottled water
- Private transportation
- Cenote Admission
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Snorkeling Tour
- Pickup in Playa Mujeres or Costa Mujeres, paid in cash
Meeting and Pickup
Hotel pickup at 8:00 or 9:30 am from any hotel or address in Playa del Carmen, Cancun, Puerto Morelos, Tulum and the Riviera Maya. Pickups in Playa Mujeres and Costa Mujeres have an extra cost of USD 30 per booking, paid in cash.
What To Expect
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Akumal
1 hour 30 minutes Admission Ticket Free
Akumal
1 hour 30 minutes Admission Ticket Free
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Infants and small children can ride in a pram or stroller
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private Akumal Turtle Snorkel & Underground River Cenote?
Cancellation Policy
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Activity code: C-108587P3
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 5 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Snacks.
- Bottled water.
- Private transportation.
- Cenote Admission.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Snorkeling Tour.
- Pickup in Playa Mujeres or Costa Mujeres, paid in cash.
The minimum age to participate is 12. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Akumal Turtle Snorkel & Underground River Cenote is as follows:
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Akumal Turtle Snorkel & Underground River Cenote will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Snacks
- Bottled water
- Private transportation
- Cenote Admission
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Snorkeling Tour
- Pickup in Playa Mujeres or Costa Mujeres, paid in cash
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Infants and small children can ride in a pram or stroller
