Cancun & Costa M Transfer - Playa del Carmen/Ferry/Puerto Aventuras
Overview
Are you traveling to Playa del Carmen and need transportation from the airport, Cancún or Costa Mujeres? Enjoy a private, safe, and comfortable service.
Available services
Airport → Playa del Carmen/Playa Ferry / Maroma / Puerto Aventuras
Hotel in Cancun $\rightarrow$ Playa del Carmen
Costa Mujeres → Playa del CarmenFerry/ Puerto Aventuras
Information
All our transfers are 100% private
Our staff will be waiting for you at the terminal with a welcome banner.
All trucks have GPS for precise navigation.
The rate is per vehicle, not per person.
If your hotel or Airbnb does not appear on the list, you can provide the name when booking and we will take you without inconvenience.
In case of booking the wrong destination, it will be necessary to pay the difference or make a new reservation with the correct product.
For transfers and departures, a maximum waiting time of 10 minutes is allowed.
What's Included
- Private transportation
- Air-conditioned vehicle
- Ferry ticket Playa del Carmen
- Gratuities
Meeting and Pickup
Before your arrival Personalized reception: Our staff will greet you at the corresponding terminal with a sign with your name. If you prefer a group name to appear, let us know in advance.Communication: We recommend having an active connection (WhatsApp or mobile network) to facilitate contact.✈️ Arrivals The service is designed for groups arriving on the same flight.If your group arrives on a maximum of 2 different flights, send us all the flight numbers in advance to organize the itinerary and meeting point at no additional cost.Important: If we do not receive this information on time, or if the shared flight number is incorrect, the service will be charged as new and must be paid in cash to the operator (subject to availability).Notify us of any flight changes to avoid setbacks and extra costs.Security and comfort Your peace of mind is our priority: we seek for your experience to be comfortable and worry-free.Private service ideal for women, solo travelers, and those traveling with pets.All our vans have GPS, guaranteeing safety and precise navigation.Additional stops If you want to stop at a supermarket or another place, let us know in advance.We include a free stop of up to 15 minutes, provided it is booked in advance and is subject to availability.Pricing policy The price is per pickup truck, not per person.In case of different departure times, it will be necessary to reserve an additional van for each time slot.Make sure to select the correct destination and product when booking. If the reservation does not match, the difference will be charged or it will not be accepted.⏰ Departures and transfers The pickup time will be agreed upon with you after making the reservation.A maximum waiting time of 10 minutes is allowed. After this time, the service will be considered a "No Show."Changes to the reservation (times, destinations, or service details) must be requested at least 12 hours in advance.
What To Expect
Privacy guaranteed: All our transfers are 100% private; you will never share the van with other passengers.
Personalized reception: Our friendly staff will greet you at the terminal with a welcome banner, ensuring a clear and reliable meeting point.
Safety on the road: All our vans have GPS, guaranteeing precise and safe navigation.
Price per vehicle: The rate is per truck, not per person. The more passengers travel, the more convenient the individual cost becomes.
Direct transfer: We do not make stops at other hotels; your trip will be direct to your preferred destination.
Correct destination selection: When booking, make sure to choose the right destination. If the selected service does not match, it will be necessary to cover the corresponding difference.
⏰ Time tolerance: For transfers and departures, a maximum waiting time of 10 minutes is allowed. After this time, the service is considered a "No Show."
Commitment to your experience
We are dedicated to providing you with a comfortable, safe, and punctual service. If you need additional transfers or have any questions, our team will be happy to help you.
✨ Book now and enjoy a private, safe, and comfortable transfer.
Hotel transfers ↔ ferry
For transfers to the ferry, we will agree on the pickup time with you at the time of booking, ensuring punctuality and perfect coordination.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Cancun & Costa M Transfer – Playa del Carmen/Ferry/Puerto Aventuras?
Cancellation Policy
Still have questions?
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Activity code: C-228215P1
Traveler Photos
Reviews
Average 4.90 out of 5 stars based on 124 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- Air-conditioned vehicle.
- Ferry ticket Playa del Carmen.
- Gratuities.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cancun & Costa M Transfer - Playa del Carmen/Ferry/Puerto Aventuras is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cancun & Costa M Transfer – Playa del Carmen/Ferry/Puerto Aventuras will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
- Air-conditioned vehicle
- Ferry ticket Playa del Carmen
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
