Hidden Cenote exploration in Playa del Carmen
Overview
Embark on an unforgettable adventure, an intimate guided tour, as you unveil the hidden secrets of the Yucatán Peninsula in a stunning, uncrowded cenote cave system.
As you wander through the captivating underworld, prepare for an inner journey that awakens your senses and a profound connection to the past. Feel the magic of the cenotes, where ancient stories whisper in the caves, and let darkness challenge your perceptions. Discover a surreal, mystical and grounding world.
This isn’t just a tour; it’s an exclusive experience designed to resonate deeply with your inner self. There’s no pressure to buy anything from us. In fact, we’re happy to take stunning photos of you during your adventure and send them your way at no extra cost!
Join us for a truly unique exploration that goes beyond the ordinary, focusing on the essence of the experience rather than just the location. Beauty, culture, and authenticity of the Yucatán peninsula will create lifetime memories. Your adventure awaits!
What's Included
- Tea and coffee A great after lunch Italian coffee in the Jungle!
- Lunch Authentic local meal and special Mexican flavoured water
- Bottled water
- Helmets and lights
- Use of Snorkelling equipment
- All Fees and Taxes
- Air-conditioned vehicle
- Bathroom, changing rooms
- Breakfast
- Alcoholic beverages Alcoholic Beverages
- Wetsuits can be rented for 10usd
Meeting and Pickup
If it is necessary, a meeting point can be defined. If you are staying outside of Playa del Carmen please make sure that you can get to Playa del Carmen for the pick up Time. We could also arrange, if diable, for a quote to come pick you up and drop you off.
30 Avenida Nte. 101
Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Playa del Carmen
4 hours Admission Ticket Free
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Suitable for all physical fitness levels
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Hidden Cenote exploration in Playa del Carmen?
Cancellation Policy
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Activity code: C-209623P1
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 68 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Tea and coffee. A great after lunch Italian coffee in the Jungle!.
- Lunch. Authentic local meal and special Mexican flavoured water.
- Bottled water.
- Helmets and lights.
- Use of Snorkelling equipment.
- All Fees and Taxes.
- Air-conditioned vehicle.
- Bathroom, changing rooms.
- Breakfast.
- Alcoholic beverages. Alcoholic Beverages.
- Wetsuits can be rented for 10usd.
The minimum age to participate is 3. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Hidden Cenote exploration in Playa del Carmen is as follows:
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Hidden Cenote exploration in Playa del Carmen will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Tea and coffeeA great after lunch Italian coffee in the Jungle!
- LunchAuthentic local meal and special Mexican flavoured water
- Bottled water
- Helmets and lights
- Use of Snorkelling equipment
- All Fees and Taxes
- Air-conditioned vehicle
- Bathroom, changing rooms
- Breakfast
- Alcoholic beveragesAlcoholic Beverages
- Wetsuits can be rented for 10usd
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Suitable for all physical fitness levels
- Specialized infant seats are available
