Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen
Overview
Our professional guides will ensure that you enjoy a fascinating experience. Even if you do not have experience snorkeling or if you are not a very good swimmer, the guide will ensure that you enjoy the experience safely, adapting to your level of swimming knowledge.
We will travel to the second largest barrier reef in the world, located off the coast of Akumal, where we will do the snorkel activity, we will meet face to face in the natural habitat of 3 different species of turtles and you will be able to swim with them
In the end, you will be shocked with the tour we will take inside our underground caverns where we will find infinite channels of cenotes that connect below the ground, an adventure you will certainly not want to miss
The complete snorkeling equipment is free of charge for cenote activity. This equipment is washed and carefully disinfected every day
What's Included
- Round transportation from Cancun, Playa del Carmen or Riviera Maya
- Snorkel at Akumal for Turtle sightseeing
- Snorkeling equipment
- Snacks
- Visit to underground cenote
- Certified guide
- Preservation tax of 20 USD per person
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:Cancun: Oasis Smart HotelPlaya Del Carmen: Cocobongo at Playa Del CarmenTulum: There are no hotel pick ups, the meeting point is at the Super Aki StoreThe pick up time is set according to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Akumal
1 hour Admission Ticket Free
Puerto Aventuras
2 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Travelers must bring towels, swim suit and change of clothes
- Does not include preservation tax of 20 USD per person
- Only biodegradable sunscreen can be used (small amounts)
- Life vest is mandatory
- Pregnant travelers can't participate in the tour for safety reasons
- This tour/activity will have a maximum of 25 travelers
Frequently Asked Questions (9)
Q: Will I get seasick on Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen?
Cancellation Policy
Still have questions?
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Activity code: C-344268P11
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 6 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (9)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Round transportation from Cancun, Playa del Carmen or Riviera Maya.
- Snorkel at Akumal for Turtle sightseeing.
- Snorkeling equipment.
- Snacks.
- Visit to underground cenote.
- Certified guide.
- Preservation tax of 20 USD per person.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Round transportation from Cancun, Playa del Carmen or Riviera Maya
- Snorkel at Akumal for Turtle sightseeing
- Snorkeling equipment
- Snacks
- Visit to underground cenote
- Certified guide
- Preservation tax of 20 USD per person
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Travelers must bring towels, swim suit and change of clothes
- Does not include preservation tax of 20 USD per person
- Only biodegradable sunscreen can be used (small amounts)
- Life vest is mandatory
- Pregnant travelers can't participate in the tour for safety reasons
- This tour/activity will have a maximum of 25 travelers
