Xenotes Xcaret 4 Cenotes Adventure
Overview
Embark on an unforgettable journey into the heart of the Yucatán jungle with the Xenotes Oasis Maya Tour—a one-of-a-kind adventure that takes you to four breathtaking cenotes, each offering a different thrill. Rappel down into hidden underground chambers, zipline over lush landscapes, kayak across serene emerald waters, and snorkel in crystal-clear depths teeming with natural beauty. Guided by an expert, you’ll uncover the secrets behind these ancient formations and hear the legends of the spirit guardians said to watch over them. With fresh-baked cookies, rich chocolate, and a gourmet picnic lunch included, this is more than just a tour—it’s a full-day escape into nature, adventure, and Mayan magic. Don’t miss the chance to experience one of the Riviera Maya’s most exclusive and immersive excursions!
What's Included
- Lunch Picnic lunch
- Snacks Light refreshments (coffee, chocolate, sweet bread)
- Carbonated beverages Non-alcoholic beverages en route
- Use of necessary equipment
- Hotel pickup and drop-off
- Local English- and Spanish-speaking guide
- Gratuities
- Photos
Meeting and Pickup
The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.
What To Expect
Book Online
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La Ruta de los Cenotes
30 minutes Admission Ticket Included
La Ruta de los Cenotes
1 hour Admission Ticket Included
La Ruta de los Cenotes
1 hour Admission Ticket Included
La Ruta de los Cenotes
1 hour Admission Ticket Included
La Ruta de los Cenotes
1 hour Admission Ticket Included
La Ruta de los Cenotes
1 hour Admission Ticket Included
La Ruta de los Cenotes
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- It is recommended that you bring aqua shoes or water socks
- Minimum age is 6 years. Important: Children must be accompanied by an adult all the time
- Note: please avoid using makeup or chemical repellents that affect the ecosystem of the cenotes, use only chemical-free sunblock
- Minimum age to drink alcohol is 18 years
- Maximum weight is 250 pounds (113 kg)
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya and if your hotel is not in our routes we are going to confirm the pickup at the nearest point available
- The average temperature of the Cenote water is between 75 and 78°F during the year.
- This tour/activity will have a maximum of 15 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Xenotes Xcaret 4 Cenotes Adventure?
Cancellation Policy
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Activity code: C-63786P53
Traveler Photos
Reviews
Average 3.83 out of 5 stars based on 6 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch. Picnic lunch.
- Snacks. Light refreshments (coffee, chocolate, sweet bread).
- Carbonated beverages. Non-alcoholic beverages en route.
- Use of necessary equipment.
- Hotel pickup and drop-off.
- Local English- and Spanish-speaking guide.
- Gratuities.
- Photos.
The minimum age to participate is 6. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xenotes Xcaret 4 Cenotes Adventure is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xenotes Xcaret 4 Cenotes Adventure will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchPicnic lunch
- SnacksLight refreshments (coffee, chocolate, sweet bread)
- Carbonated beveragesNon-alcoholic beverages en route
- Use of necessary equipment
- Hotel pickup and drop-off
- Local English- and Spanish-speaking guide
- Gratuities
- Photos
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- It is recommended that you bring aqua shoes or water socks
- Minimum age is 6 years. Important: Children must be accompanied by an adult all the time
- Note: please avoid using makeup or chemical repellents that affect the ecosystem of the cenotes, use only chemical-free sunblock
- Minimum age to drink alcohol is 18 years
- Maximum weight is 250 pounds (113 kg)
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya and if your hotel is not in our routes we are going to confirm the pickup at the nearest point available
- The average temperature of the Cenote water is between 75 and 78°F during the year.
- This tour/activity will have a maximum of 15 travelers
