Overview
What makes this transportation service special is the unique combination of comfort, punctuality, and cultural experience included. It’s not just a ride from one place to another – guests travel in a private, air-conditioned vehicle, with a professional bilingual driver, ensuring a direct and reliable service.
In addition, at no extra cost, passengers enjoy a stop at a natural cenote to swim and relax, and a visit to a traditional Mayan village, where they can learn more about local culture. This turns a simple transfer into an authentic and memorable experience.
What's Included
- Alcoholic beverages (Water bottles, soft drinks, beer)
- Bluetooth
- Private transportation
- Air-conditioned vehicle
- Tips
- Tickets for archaeological zone and cenotes
Meeting and Pickup
The service is only private transportation for your family or group to visit Chichén Itzá and cenotes in Valladolid or TulumTickets are not included
What To Expect
1. Online Booking
• The customer selects the date, number of passengers, and pick-up point.
• An instant confirmation is sent by email with all booking details.
2. Pre-Trip Confirmation
• Our team verifies the pick-up location and time.
• (Optional) A reminder message is sent one day before the service.
3. Meet Your Driver
• The driver arrives on time at the hotel lobby or designated meeting point.
• He identifies himself with the booking name and welcomes the passengers.
4. Assistance and Boarding
• The driver assists with small luggage or backpacks.
• Passengers board a private air-conditioned vehicle.
5. Transfer to Chichen Itza
• Comfortable and safe ride driven by a professional driver.
• On the way, the driver may provide basic information about the route.
6. Visit to Chichen Itza
• The driver drops passengers off at the main entrance of the archaeological site.
• Guests purchase their entrance tickets directly (not included).
• Free time to explore Chichen Itza at their own pace.
7. Cenote Stop (included in the route, no extra cost)
• After visiting Chichen Itza, enjoy a stop at a natural cenote.
• Passengers can swim, relax, and take pictures.
8. Maya Village Stop (included in the route, no extra cost)
• Cultural visit to a traditional Mayan village.
• Free time to learn about their traditions, handicrafts, and lifestyle.
9. Return to Hotel
• At the agreed time, the return trip begins.
• Passengers are dropped off at the entrance of their hotel or original pick-up point.
• End of the service.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private Transportation to Chichen Itza – Transportation Only?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-164156P5
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Alcoholic beverages. (Water bottles, soft drinks, beer).
- Bluetooth.
- Private transportation.
- Air-conditioned vehicle.
- Tips.
- tickets for archaeological zone and cenotes.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Transportation to Chichen Itza – Transportation Only is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Transportation to Chichen Itza – Transportation Only will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Alcoholic beverages(Water bottles, soft drinks, beer)
- Bluetooth
- Private transportation
- Air-conditioned vehicle
- Tips
- Tickets for archaeological zone and cenotes
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
