Explore an Underground Caver & River in our PLUS experience
Overview
In Río Secreto you will experience a magical journey through this true natural world, you can admire the underground nature reserve with undeniable geologic formations, which makes it a perfect natural landscape to explore.
A underground world with thousands of stalactites and stalagmites. Opening the underworld to non-divers, allowing you to see the beauty of the Riviera Maya the intricate and incredible caves and caverns created naturally under the Jungle.
Get ready to see a panorama that took millions of years to build. Río Secreto offers you a unique experience, with highly trained guides who will make your visit to Rio Secreto an unforgettable experience.
Every corner of the Underworld Maya expects new explorers. What are you waiting for?
What's Included
- Lunch Regional Buffet
- Entrance Hall of Peace for projection of light and sound
- Use of Snorkelling equipment
- Lockers and Towels
- Bike route and Rappel Activity
- Guided exploration of the cave system and underground river
- Photos
- Water shoes (You can bring your own or rent themfor $2 USD per person)
Meeting and Pickup
If your hotel is not in the previous list please let us know, so a representative of our company can contact you and indicate the correct place and time for your pickup. This service has different schedules. The schedules variates according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Rio Secreto
9 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Minimum recommended age: 7 years
- Maximum recommended weight: 120 kg / 250 lb
- Secret River is not recommended for people with severe physical or motor impairment, heart conditions, women with high-risk pregnancies and people under the influence of alcohol or drugs
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 22 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Explore an Underground Caver & River in our PLUS experience?
Cancellation Policy
Still have questions?
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Activity code: C-186997P73
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 1 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Lunch. Regional Buffet.
- Entrance Hall of Peace for projection of light and sound.
- Use of Snorkelling equipment.
- Lockers and Towels.
- Bike route and Rappel Activity.
- Guided exploration of the cave system and underground river.
- Photos.
- Water shoes (You can bring your own or rent themfor $2 USD per person).
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Explore an Underground Caver & River in our PLUS experience is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Minimum recommended age: 7 years
- Maximum recommended weight: 120 kg / 250 lb
- Secret River is not recommended for people with severe physical or motor impairment, heart conditions, women with high-risk pregnancies and people under the influence of alcohol or drugs
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Explore an Underground Caver & River in our PLUS experience will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchRegional Buffet
- Entrance Hall of Peace for projection of light and sound
- Use of Snorkelling equipment
- Lockers and Towels
- Bike route and Rappel Activity
- Guided exploration of the cave system and underground river
- Photos
- Water shoes (You can bring your own or rent themfor $2 USD per person)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Minimum recommended age: 7 years
- Maximum recommended weight: 120 kg / 250 lb
- Secret River is not recommended for people with severe physical or motor impairment, heart conditions, women with high-risk pregnancies and people under the influence of alcohol or drugs
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 22 travelers
