Whale Shark Experience Lifetime Memory in Cancun (snack included)
Overview
Join one of the most wonderful wildlife experiences in Cancun during the whale shark season!
Explore the Caribbean Sea aboard a small-group boat for a more exclusive adventure. Experience a memorable whale shark encounter featuring either swimming or sightseeing opportunities based on daily conditions.
Learn about these gentle giants from knowledgeable certified guides throughout the experience.
Participate in a responsible wildlife activity designed around the protection of whale sharks. Create unforgettable memories during one of Cancun’s most iconic seasonal adventures!
What's Included
- Round-trip boat excursion from Punta Sam
- Soft drinks and water
- Box Lunch: sandwich, fruit, ceviche
- Use of Snorkelling equipment
- Whale shark sightseeing (subject to natural and weather conditions)
- Dock Fee
- Ground transportation from hotels in Cancún (extra cost)
- Photo package (optional with extra cost)
Meeting Location
Punta Sam
Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Start your day at Marina Punta Sam, where check-in begins at 7:15 AM. After boarding, you'll receive a box lunch before the boat departs promptly at 7:50 AM for an exciting search across the crystal-clear waters of the Mexican Caribbean.
Accompanied by an experienced crew you'll travel to the whale shark feeding area in search of these incredible gentle giants. As whale sharks are wild animals living in their natural habitat, sightings cannot be guaranteed.
To ensure the protection of the species, all encounters follow official environmental regulations. If fewer than 5 whale sharks are found, guests will enjoy whale shark sightseeing from the comfort of the boat. When 5 or more whale sharks are present and conditions are favorable, participants will enter the water in pairs alongside a certified guide. Each pair takes turns, allowing everyone the opportunity to swim with the whale sharks. Depending on sea conditions, guests may have up to three swimming opportunities during the excursion.
Whale sharks can swim at speeds of approximately 5 km/h (3 mph), so participants should be confident swimmers and comfortable in open-water conditions.
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Swimming skills are required to participate in this tour.
- This tour is not recommended for children under 11 years old. Level of difficulty
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- Whale shark sightings depend on natural conditions and cannot be guaranteed
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions (9)
Q: Will I get seasick on Whale Shark Experience Lifetime Memory in Cancun (snack included)?
Cancellation Policy
Still have questions?
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Activity code: C-154260P5
Traveler Photos
Reviews
Average 4.20 out of 5 stars based on 15 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (9)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Round-trip boat excursion from Punta Sam.
- Soft drinks and water.
- Box Lunch: sandwich, fruit, ceviche.
- Use of Snorkelling equipment.
- Whale shark sightseeing (subject to natural and weather conditions).
- Dock Fee.
- Ground transportation from hotels in Cancún (extra cost).
- Photo package (optional with extra cost).
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 11. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Whale Shark Experience Lifetime Memory in Cancun (snack included) is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Swimming skills are required to participate in this tour.
- This tour is not recommended for children under 11 years old. Level of difficulty
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Whale Shark Experience Lifetime Memory in Cancun (snack included) will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Round-trip boat excursion from Punta Sam
- Soft drinks and water
- Box Lunch: sandwich, fruit, ceviche
- Use of Snorkelling equipment
- Whale shark sightseeing (subject to natural and weather conditions)
- Dock Fee
- Ground transportation from hotels in Cancún (extra cost)
- Photo package (optional with extra cost)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Swimming skills are required to participate in this tour.
- This tour is not recommended for children under 11 years old. Level of difficulty
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- Whale shark sightings depend on natural conditions and cannot be guaranteed
- This tour/activity will have a maximum of 10 travelers
