2-Hour Private Walking Tour in Zagreb City with Guide (up to 10)

2 Reviews |

Recommended by 100% of reviewers

| Zagreb, Croatia

2 hours (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

At our tour, we offer a degree of flexibility in the itinerary. The sequence of visited sights is customizable. We make every effort to cater to your preferences and interests. Your satisfaction is our priority, and we're thrilled to craft a memorable experience that resonates with you!

What's Included

Funicular Ticket
All Fees and Taxes
Licensed Tour Guide

Museum Tickets (Tour happens outside of the attractions)

Meeting Location

Meeting point

Trg Kralja Tomislava 10
10000, Zagreb, Croatia

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Trg bana Josipa Jelačića
10000, Zagreb, Croatia

Main Square

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Lenuci's Horseshoe

The Lenuci Horseshoe is a captivating green oasis in Zagreb, Croatia, featuring a harmonious arrangement of seven stunning parks and squares. Designed by Milan Lenuci, this horseshoe-shaped promenade showcases an exquisite blend of neoclassical and art nouveau architecture, creating a picturesque and relaxing urban escape in the heart of the city.

5 minutes Admission Ticket Free

King Tomislav Square

King Tomislav Square is a grand and historic public square located in the heart of Zagreb, Croatia. Named after the first king of Croatia, Tomislav, this majestic square boasts an impressive statue of the monarch and offers a stunning view of the city's main railway station. With its lush greenery and captivating architecture, King Tomislav Square stands as a testament to Zagreb's rich heritage and serves as a popular gathering spot for locals and tourists alike.

5 minutes Admission Ticket Free

Art Pavilion (Umjetnicki Paviljon)

The Art Pavilion, an architectural masterpiece nestled in Zagreb's lush park, stands as a beacon of the city's artistic spirit. Built-in 1898, this iconic gallery hosts an array of captivating exhibitions featuring both Croatian and international artists. With its elegant glass dome and majestic facade, the pavilion offers an enchanting venue for contemporary and classical art alike. Step inside to immerse yourself in a world of creativity and inspiration, where each brushstroke and sculpture tell a unique story. Discover the heart of Zagreb's art scene at the Art Pavilion, a cultural haven that ignites the imagination and celebrates the boundless power of human expression.

5 minutes Admission Ticket Free

Croatian Academy Of Sciences and Arts

The Building of Croatian Sciences and Arts, an architectural masterpiece, graces Zagreb with its grandeur. Home to the esteemed academy, this cultural institution nurtures creativity and knowledge. Nearby stands the statue of Josip Juraj Strossmayer, a renowned bishop and patron of arts and sciences. This splendid monument pays homage to his invaluable contributions to Croatia's intellectual and artistic legacy. Together, they form an awe-inspiring ensemble that embodies the city's reverence for culture and scholarship.

5 minutes Admission Ticket Free

Zrinjevac

Zrinjevac Park, a serene urban oasis in Zagreb, offers a delightful escape from the bustling city. Adorned with lush greenery, charming flowerbeds, and picturesque fountains, the park exudes tranquility and beauty. Its inviting pathways lead to cultural events and concerts, making it a vibrant hub for locals and visitors to savor peaceful moments and revel in the city's artistic flair.

5 minutes Admission Ticket Free

Ban Josip Jelacic Square

Ban Jelačić Square, the heart of Zagreb, pulsates with energy and history. Named after the revered ban Josip Jelačić, this bustling square serves as a vibrant meeting point for locals and tourists alike. Flanked by iconic landmarks, shops, and cafes, it embodies the city's lively spirit and serves as a perfect starting point to explore Zagreb's rich tapestry of culture and heritage. With its dynamic atmosphere and impressive equestrian statue of Ban Jelačić, the square stands as a symbol of the city's past and present, beckoning all to revel in its charm.

5 minutes Admission Ticket Free

Cathedral of Zagreb

Zagreb Cathedral, an awe-inspiring masterpiece, reigns as almost the tallest building in Croatia. Its stunning Neo-Gothic architecture and twin spires command attention from near and far. A symbol of spiritual heritage, this sacred sanctuary houses precious artworks and relics, inviting visitors to reflect and marvel at its divine beauty. A beacon of faith and history, Zagreb Cathedral stands as a testament to the city's enduring reverence for culture and religion.

5 minutes Admission Ticket Free

Dolac Market

Dolac Market, Zagreb's bustling gastronomic hub, beckons with a feast for the senses. Overflowing with vibrant colors and fresh produce, this lively marketplace offers a true taste of local life. Indulge in farm-fresh fruits, vegetables, and artisanal delights, as friendly vendors share their culinary secrets. The heart of Zagreb's culinary scene, Dolac Market invites you to savor the city's rich flavors and experience the essence of its thriving culture.

5 minutes Admission Ticket Free

Tkalciceva Street

Tkalčićeva Street, a charming cobbled lane, exudes bohemian allure in the heart of Zagreb. Lined with eclectic cafes, boutiques, and street art, this lively promenade is a favorite haunt for artists, locals, and visitors alike. From sipping coffee al fresco to exploring quaint shops, Tkalčićeva Street offers a delightful blend of creativity and culture. Embrace the vibrant atmosphere, and immerse yourself in the city's artistic soul as you wander this enchanting avenue.

5 minutes Admission Ticket Free

Stone Gate

Stone Gate, an enchanting portal, stands as Zagreb's only preserved medieval city gate. Steeped in history and folklore, this sacred passage is adorned with a revered image of the Virgin Mary, drawing pilgrims and locals seeking solace. As the gateway to the Upper Town, Stone Gate welcomes visitors to explore its ancient charm and discover hidden gems within. A cherished symbol of Zagreb's resilience and faith, this historic monument invites all to step back in time and embrace the city's timeless spirit.

5 minutes Admission Ticket Free

St. Mark's Square

St. Mark's Church and Square, an enchanting ensemble, stand at the heart of Zagreb's historical and political landscape. The iconic church, adorned with its vividly colored rooftop, shares the city's coat of arms and adds a touch of grandeur. As you wander the square, you'll be captivated by the neighboring Government building, Parliament building, and Supreme Court building, each boasting stunning architecture that echoes Croatia's rich heritage and governance. This revered location offers a unique blend of culture, history, and political significance, making it an unmissable part of your Zagreb exploration.

10 minutes Admission Ticket Free

Greek Catholic seminary

The Greek Catholic Concathedral, an architectural gem in Zagreb, showcases the city's religious diversity. With its striking Byzantine and Romanesque influences, this magnificent concathedral stands as a symbol of the Greek Catholic community's spiritual heritage. Adorned with intricate details and adorned icons, it offers a serene sanctuary for contemplation and worship. Step into the embrace of its sacred ambiance, and experience a unique facet of Zagreb's rich religious tapestry at the Greek Catholic Concathedral.

5 minutes Admission Ticket Free

Croatian Museum of Naive Art

The Museum of Naive Art, a treasure trove of creativity, celebrates the beauty of outsider art in Zagreb. Nestled in a historic 18th-century palace, this unique museum showcases captivating works by self-taught artists from Croatia and beyond. Immerse yourself in a world of vivid colors, imaginative themes, and raw talent, as you discover the unfiltered expressions of these remarkable artists. A hidden gem in Zagreb's cultural scene, the Museum of Naive Art promises an enchanting journey into the fascinating realm of art beyond conventions.

5 minutes Admission Ticket Free

Museum of Broken Relationships

The Museum of Broken Relationships, an extraordinary and emotional exhibit in Zagreb, showcases the raw human experience of heartbreak and love lost. Filled with donated objects and their accompanying stories from past relationships, this unique museum offers a deeply intimate glimpse into the joys and sorrows of love. From tender tokens of affection to poignant reminders of heartache, each artifact unveils a personal narrative that transcends cultural boundaries. Step into this cathartic space, and be moved by the universal emotions that bind us all. A must-visit attraction, the Museum of Broken Relationships celebrates the vulnerability and resilience of the human heart.

5 minutes Admission Ticket Free

Church of St. Catherine

St. Catherine Church, a hidden gem in Zagreb, exudes timeless elegance and spiritual significance. With its Baroque-style façade and stunning interior adorned with intricate frescoes, this historic church offers a captivating journey into the city's artistic and religious heritage. Tucked away in the heart of Zagreb's Upper Town, it invites visitors to embrace a moment of tranquility and reflection. As you step inside, marvel at the ornate altar and richly decorated chapels, and immerse yourself in the soothing ambiance of St. Catherine Church, a cherished sanctuary in the city's cultural tapestry.

5 minutes Admission Ticket Free

Lotrscak Tower

Lotrščak Tower, a medieval marvel perched on Zagreb's Upper Town, offers a breathtaking glimpse into the city's past. As one of the oldest structures in the area, this iconic tower boasts impressive Gothic architecture and a functioning cannon that fires daily at noon. Ascend its historic stone steps to enjoy panoramic views of the city, and be transported back in time as you soak in the charm of Zagreb's medieval heritage. With its captivating history and commanding presence, Lotrščak Tower stands as a cherished symbol of the city's enduring spirit.

5 minutes Admission Ticket Free

Funicular Railway

The Zagreb Funicular, an engineering marvel, connects the city's Upper and Lower Towns. As the shortest funicular in the world, it whisks passengers up the steep slope in under a minute, offering breathtaking views along the way. Since its inauguration in 1890, this beloved attraction has remained a symbol of Zagreb's modernity and convenience, making it a must-visit for both locals and visitors. Hop on for a quick and scenic ride that bridges the gap between the old and new, all while savoring the charm of Zagreb's unique urban landscape.

5 minutes Admission Ticket Included

Ilica

Ilica Street, Zagreb's bustling and historic thoroughfare, brims with vibrant energy and endless charm. As the city's longest street, it invites you to explore a myriad of shops, cafes, and architectural delights. From trendy boutiques to classic establishments, Ilica Street offers a diverse array of shopping and dining experiences. Wander along its cobblestone paths, and witness the harmonious blend of modernity and tradition that defines Zagreb's urban landscape. Whether you're a local or a visitor, Ilica Street beckons with its lively atmosphere and endless discoveries, making it a beloved destination for all who seek to immerse themselves in the heartbeat of the city.

10 minutes Admission Ticket Free

Show 17 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Not recommended for travelers with mobility restrictions
Suitable for all physical fitness levels

Frequently Asked Questions (8)

Q: What is the cancellation policy for the 2-Hour Private Walking Tour in Zagreb City with Guide (up to 10)?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-425121P1

Traveler Photos

Reviews

5.00

2 reviews

Average 5.00 out of 5 stars based on 2 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

2

4 stars

0

3 stars

0

2 stars

0

1 star

0

Similar Tours & Activities

Experience Zagreb Through the Eyes of Local

5.0 (3)

Experience Zagreb Through the Eyes of Local

Uncover the little-known gems of Zagreb on an 1.5-hour insider walking tour with a knowledgeable guide. As you walk, you'll learn the history of this contemporary city...

1 hour 30 minutes Free Cancellation

5.0 (3)

from
$250

Trakoscan-Varazdin Castle Day Trip

5.0 (3)

Trakoscan-Varazdin Castle Day Trip

You will enjoy the landscapes of beautiful green hills seasoned with charming villages, medieval castles in Trakoscan and Varazdin, endless vineyards. While seeing the countryside...

7 hours Hotel pickup offered Free Cancellation

5.0 (3)

from
$193

Plitvice Lakes Private Tour from Zagreb - Flexible Schedule

5.0 (27)

Plitvice Lakes Private Tour from Zagreb - Flexible Schedule

This private day tour from Zagreb offers a flexible, stress-free way to explore Plitvice Lakes and Rastoke at your own pace. With private transportation and...

6 to 8 hours Hotel pickup offered Free Cancellation

5.0 (27)

from
$702

Day trip to Nin and Zadar

5.0 (3)

Day trip to Nin and Zadar

At 8am we will leave Zagreb and in just 3 hours drive by car we will visit world attractions and the most popular and beautiful...

13 hours Hotel pickup offered Free Cancellation

5.0 (3)

from
$230

Experience Zagreb Through the Eyes of Local

Uncover the little-known gems of Zagreb on an 1.5-hour insider walking tour with a knowledgeable guide. As you walk, you'll learn the history of this contemporary city …More

5.0 (3)

Experience Zagreb Through the Eyes of Local

5.0 (3)

Uncover the little-known gems of Zagreb on an 1.5-hour insider walking tour with a knowledgeable guide. As you walk, you'll learn the history of this contemporary city...

1 hour 30 minutes Free Cancellation

5.0 (3)

from
$250

Trakoscan-Varazdin Castle Day Trip

You will enjoy the landscapes of beautiful green hills seasoned with charming villages, medieval castles in Trakoscan and Varazdin, endless vineyards. While seeing the countryside …More

5.0 (3)

Trakoscan-Varazdin Castle Day Trip

5.0 (3)

You will enjoy the landscapes of beautiful green hills seasoned with charming villages, medieval castles in Trakoscan and Varazdin, endless vineyards. While seeing the countryside...

7 hours Hotel pickup offered Free Cancellation

5.0 (3)

from
$193

Plitvice Lakes Private Tour from Zagreb - Flexible Schedule

This private day tour from Zagreb offers a flexible, stress-free way to explore Plitvice Lakes and Rastoke at your own pace. With private transportation and …More

5.0 (27)

Plitvice Lakes Private Tour from Zagreb - Flexible Schedule

5.0 (27)

This private day tour from Zagreb offers a flexible, stress-free way to explore Plitvice Lakes and Rastoke at your own pace. With private transportation and...

6 to 8 hours Hotel pickup offered Free Cancellation

5.0 (27)

from
$702

Day trip to Nin and Zadar

At 8am we will leave Zagreb and in just 3 hours drive by car we will visit world attractions and the most popular and beautiful …More

5.0 (3)

Day trip to Nin and Zadar

5.0 (3)

At 8am we will leave Zagreb and in just 3 hours drive by car we will visit world attractions and the most popular and beautiful...

13 hours Hotel pickup offered Free Cancellation

5.0 (3)

from
$230

Travelers Who Bought This Tour Also Bought

Zagreb Highlights: Old Town, WWII tunnels, Funicular & Tastings

5.0 (1,113)

Zagreb Highlights: Old Town, WWII tunnels, Funicular & Tastings

Zagreb Highlights keeps groups small, up to 16 people, so you get a genuinely personal experience with your licensed local guide. In 2 hours, you'll...

2 hours Free Cancellation

5.0 (1,113)

from
$23

Plitvice Lakes with Ticket & Rastoke Guided Tour from Zagreb

4.9 (991)

Plitvice Lakes with Ticket & Rastoke Guided Tour from Zagreb

Escape the city and immerse yourself in Croatia’s most stunning natural wonder—Plitvice Lakes National Park, a UNESCO World Heritage site. This full-day guided tour from...

10 hours Hotel pickup offered Free Cancellation

4.9 (991)

from
$85

From Zagreb: Ljubljana and Lake Bled Guided Day Tour

4.9 (711)

From Zagreb: Ljubljana and Lake Bled Guided Day Tour

Experience Ljubljana and Bled in comfort and style with our small-group day tour from Zagreb. We travel in a spacious, air-conditioned van or mini bus....

10 hours 30 minutes Hotel pickup offered Free Cancellation

4.9 (711)

from
$101

Communism & Croatian Homeland War Tour

5.0 (1,421)

Communism & Croatian Homeland War Tour

Explore the turbulent 20th century in Croatia in a entertaining way combining historical facts and personal experiences. You will find out more about Croatia’s relations...

2 hours Free Cancellation

5.0 (1,421)

from
$45

Zagreb Highlights: Old Town, WWII tunnels, Funicular & Tastings

Zagreb Highlights keeps groups small, up to 16 people, so you get a genuinely personal experience with your licensed local guide. In 2 hours, you'll …More

5.0 (1,113)

Zagreb Highlights: Old Town, WWII tunnels, Funicular & Tastings

5.0 (1,113)

Zagreb Highlights keeps groups small, up to 16 people, so you get a genuinely personal experience with your licensed local guide. In 2 hours, you'll...

2 hours Free Cancellation

5.0 (1,113)

from
$23

Plitvice Lakes with Ticket & Rastoke Guided Tour from Zagreb

Escape the city and immerse yourself in Croatia’s most stunning natural wonder—Plitvice Lakes National Park, a UNESCO World Heritage site. This full-day guided tour from …More

4.9 (991)

Plitvice Lakes with Ticket & Rastoke Guided Tour from Zagreb

4.9 (991)

Escape the city and immerse yourself in Croatia’s most stunning natural wonder—Plitvice Lakes National Park, a UNESCO World Heritage site. This full-day guided tour from...

10 hours Hotel pickup offered Free Cancellation

4.9 (991)

from
$85

From Zagreb: Ljubljana and Lake Bled Guided Day Tour

Experience Ljubljana and Bled in comfort and style with our small-group day tour from Zagreb. We travel in a spacious, air-conditioned van or mini bus. …More

4.9 (711)

From Zagreb: Ljubljana and Lake Bled Guided Day Tour

4.9 (711)

Experience Ljubljana and Bled in comfort and style with our small-group day tour from Zagreb. We travel in a spacious, air-conditioned van or mini bus....

10 hours 30 minutes Hotel pickup offered Free Cancellation

4.9 (711)

from
$101

Communism & Croatian Homeland War Tour

Explore the turbulent 20th century in Croatia in a entertaining way combining historical facts and personal experiences. You will find out more about Croatia’s relations …More

5.0 (1,421)

Communism & Croatian Homeland War Tour

5.0 (1,421)

Explore the turbulent 20th century in Croatia in a entertaining way combining historical facts and personal experiences. You will find out more about Croatia’s relations...

2 hours Free Cancellation

5.0 (1,421)

from
$45

Last Minute Availability

Popular Zagreb Searches

Accessible Zagreb Tours & Activities

Things To Do in Zagreb

Popular Zagreb Attractions

Zagreb Calendar

Zagreb Guides

Rewards

Rewards is a loyalty program operated by City Balloon Tours. Rewards may be earned by any eligible person holding a City Balloon Tours account, subject to the City Balloon Tours customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on City Balloon Tours or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

To redeem rewards, you must be logged into your City Balloon Tours account. You can redeem them on City Balloon Tours or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard City Balloon Tours customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
Rewards are non-transferable and cannot be redeemed for cash.
If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

Miscellaneous

You can check your rewards balance in your account at any time, on City Balloon Tours or on any other participating site. You are responsible for ensuring that your rewards balance is correct.
We reserve the right to modify these Rewards Terms and Conditions at any time, with or without notice, including the rules for earning and redeeming rewards. Any changes will be reflected in the updated Terms and Conditions.
We reserve the right to terminate the Rewards program and cease issuing any further rewards on future bookings. All pending and available rewards balances will be honored.
By earning and redeeming rewards, you agree to these Terms and Conditions, as well as any subsequent changes made to them.

Interpretation & Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions
For the purposes of these Terms and Conditions (please note: the following definitions shall have the same meaning regardless of whether they appear in singular or in plural):

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to City Balloon Tours.
Country refers to: United States of America
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
Goods or Services (referred to as either “Goods”, “Services”, “Experiences”, “Activities”, “Excursions” or “Tours” in this Agreement) refer to the items and services offered for sale on the Service.
Orders (referred to as either “Order”, “Booking”, “Ticket” or “Reservation” in this Agreement) mean a request by You to purchase Goods or Services from Us.
Promotions refer to contests, sweepstakes, or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred to as “Terms” and “Terms of use”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
Website refers to City Balloon Tours, accessible from cityballoontours.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods or Services

By placing an Order for Goods or Services through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information
If You wish to place an Order for Goods or Services available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and if applicable, Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods or Services availability
Errors in the description or prices for Goods or Services
Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of Goods or Services on the Service. The Goods or Services available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods or Services on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.

Payments
Payment can be made through various payment methods we have available, such as Visa, MasterCard, Discover, and American Express. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay of Your Order.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Cancellation Policies

City Balloon Tours uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

Unsatisfactory Activity Experience
If you experience an issue of any sort with a Tour, Activity, or Excursion you have booked via City Balloon Tours, immediately bring this to the attention of the Tour, Activity, or Excursion’s operator. Make your concerns and complaints heard with the person in charge so that you may reach an agreeable solution immediately. Do not wait until you return from your vacation. If, for some reason, you feel a partial or full refund is merited, you must make this known on the same day of your Tour or Excursion.

Payment Dispute Policy

If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.