Venice: Holy Heist Self-Guided Adventure & Walking Game

10 Reviews |

Recommended by 90% of reviewers

| Venice, Italy

45 to 75 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Venice, 1923. In the shadowy alleys of the floating city, a desperate father faces an impossible choice. Step into the shoes of Enzo Ricci, a small-time burglar on a high-stakes mission to save his daughter’s life, as you race against time through Venice’s most iconic and hidden corners.

Solve real-world puzzles, follow secret clues, and explore sites like St. Mark’s Clocktower, the Columns of Saint Mark and Saint Teodoro, and Campo Sant’Angelo. Feel the urgency in every step as you uncover legends, visit hidden gems, and experience Venice through a thrilling blend of history and storytelling.

What makes this tour unique? It's a heart-racing mix of adventure, emotional storytelling, and interactive exploration set against the backdrop of Venice’s timeless beauty.

Gather your friends or family and prepare for a journey that will challenge your mind, move your heart, and create unforgettable memories.

What's Included

Storyline content
Mobile access code
11 puzzle challenges
Flexibility to pause/resume anytime

A tour guide.

See 1 more See 1 more

Meeting Location

Meeting point

30124 Venice
Metropolitan City of Venice, Italy

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Campo San Maurizio
2760, 30100 Venezia VE, Italy

You will finish at Palazzo Bellavite.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Ponte della Paglia

You will begin at Ponte della Paglia. Here you will be given your first clue to solve the challenge that awaits you, which will unlock the next part of the story and give you the directions to the next stop.

5 minutes Admission Ticket Free

Doge's Palace

You will be given a new clue to solve the challenge that awaits you at Doge’s Palace. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Saint Mark's Basilica

You will be given a new clue to solve the challenge that awaits you at St. Mark’s Church. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Clock Tower

You will be given a new clue to solve the challenge that awaits you at St. Mark’s Clocktower. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Piazza San Marco

You will be given a new clue to solve the challenge that awaits you at Columns of Saint Mark and Saint Teodoro. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Giardini Reali

You will be given a new clue to solve the challenge that awaits you at Royal Gardens. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Teatro La Fenice

You will be given a new clue to solve the challenge that awaits you at Teatro La Fenice. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Hotel San Fantin

You will be given a new clue to solve the challenge that awaits you at Hotel San Fantin. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Campo Sant'Anzolo

You will be given a new clue to solve the challenge that awaits you at Campo Sant’Angelo. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Campo Santo Stefano

You will be given a new clue to solve the challenge that awaits you at Campo Santo Stefano. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Palazzo Bellavite

You will finish at Palazzo Bellavite. Here is where both the story and the city exploration games end.

5 minutes Admission Ticket Free

Show 10 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
On certain dates, most travelers staying outside of Venice who are planning to visit for the day will be required to pay a €5 access fee. For further details (including exemptions) and to learn what days this fee is applicable, please visit: https://cda.ve.it

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Venice: Holy Heist Self-Guided Adventure & Walking Game?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P208

Traveler Photos

Reviews

4.40

10 reviews

Average 4.40 out of 5 stars based on 10 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

7

4 stars

2

3 stars

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1 star

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Last Minute Availability

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the Venice: Holy Heist Self-Guided Adventure & Walking Game?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CET).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Storyline content.
Mobile access code.
11 puzzle challenges.
Flexibility to pause/resume anytime.

The following is NOT included:

A tour guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Venice: Holy Heist Self-Guided Adventure & Walking Game is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Venice: Holy Heist Self-Guided Adventure & Walking Game will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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Cancellation Policies

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Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

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Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
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Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
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If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

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Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.