Overview
Experience authentic Mayan culture. Certified staff and direct contact with the native people of the culture. Your early departure allows you to reach each destination before mass tourism arrives and to enjoy and make the most of each place.
What's Included
- Pick up from hotel or place of accommodation
- Bottled water
- Buffet meal in cenote xcajum - If you select basic tour the price is $220 MXN Per person
- Guide in Chichen Itza Spanish/English - If you select Basic tour the price is $779 MXN Per person
- Tourist Transportation with A/C
- Certified driver Basic Spanish/English
- Entrance fee Chichen Itza ($311 MXN Domestic with I.D.) Price per person
- Cenote Áak
- Secret Maya Cenote
Meeting and Pickup
We will pick you up at the front door or lobby of the place of accommodation. The driver will be waiting for you in the uniform (blue/green/white uniform) and name of the reservation. Be 10 minutes before the agreed time.
What To Expect
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Chichen Itza
2 hours Admission Ticket Free
Cenote Áak
2 hours Admission Ticket Free
Cenote Secreto Maya
1 hour Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- This tour/activity will have a maximum of 5 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Valladolid : Chichen Itza and 2 Cenotes?
Cancellation Policy
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Activity code: C-5603582P2
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (CST).
- Pick up from hotel or place of accommodation.
- Bottled water.
- Buffet meal in cenote xcajum - If you select basic tour the price is $220 MXN Per person.
- Guide in Chichen Itza Spanish/English - If you select Basic tour the price is $779 MXN Per person.
- Tourist Transportation with A/C.
- Certified driver Basic Spanish/English.
- Entrance fee Chichen Itza ($311 MXN Domestic with I.D.) Price per person.
- Cenote Áak.
- Secret Maya Cenote.
The minimum age to participate is 10..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Valladolid : Chichen Itza and 2 Cenotes is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Valladolid : Chichen Itza and 2 Cenotes will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Pick up from hotel or place of accommodation
- Bottled water
- Buffet meal in cenote xcajum - If you select basic tour the price is $220 MXN Per person
- Guide in Chichen Itza Spanish/English - If you select Basic tour the price is $779 MXN Per person
- Tourist Transportation with A/C
- Certified driver Basic Spanish/English
- Entrance fee Chichen Itza ($311 MXN Domestic with I.D.) Price per person
- Cenote Áak
- Secret Maya Cenote
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- This tour/activity will have a maximum of 5 travelers
