Private transportation to or from Tulum Airport
Overview
We offer a private, exclusive and door-to-door transfer from Tulum Airport (TQO) directly to your accommodation and vice versa. Forget lines and waits; your vehicle and our professional staff will be ready for you upon landing.
IMPORTANT:
One-Way trip included (to or from the airport)
SELECTION OF ZONE
To ensure the correct rate and avoid mistakes in your booking, please make sure to select the option (rate/rating) that corresponds to the exact location of your hotel or villa:
Option 1 : Tulum Airport (TQO) - Tulum
Area: Tulum Downtown, Zama Village, La Veleta and the Hotel Zone.
Option 2: Airport - Tankah/Akumal
Area: From Dreams Tulum, continuing through Tankah, including Soliman Bay, to Akumal.
Option 3: Airport - Playa del Carmen
Area : From Xpu Ha/Puerto Aventuras, to Playa del Carmen (including Playacar).
What's Included
- Private transportation
- Government Fees
- Air-conditioned vehicle
- Gratuities
- Parking Fees
Meeting and Pickup
Information for Groups and Coordination To ensure smooth and smooth service, please consider the following:Group Arrivals : If your group arrives on different flights, you must provide the flight number of each person. Pick-up time and terminal will be based on last arrival.Additional stops : The price includes pick-up from a single terminal. Additional terminal stops may be added for an extra cost. If part of the group wishes to go to their destination immediately, they will need to book an additional shuttle service.Special Requests: For any other special requests regarding your transportation, please contact us at least 24 hours in advance.Coordination of your CollectionWe will contact you by WhatsApp 24 hours before your arrival with detailed instructions on how to meet your driver at the airport.
What To Expect
Confirmation and Contact
Once your booking is confirmed, we will contact you at least 24 hours before your arrival to validate all the details of your service and make sure everything is perfect.
Pickups for your Departure
To ensure you arrive on time and without stress, here are the suggestions for pickups on your departure day:
It is suggested to arrive at least 2 hours before international flights at any airport.
- If you fly from Tulum Airport (TQO), we will pick you up 3 hours before your flight departure time.
Additional Services
We can provide car seats at no extra cost. To ensure their availability, please request them in advance as they are subject to space in the vehicle.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private transportation to or from Tulum Airport?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-5604270P11
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 3 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- Government Fees.
- Air-conditioned vehicle.
- Gratuities.
- Parking Fees.
The minimum age to participate is 10..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private transportation to or from Tulum Airport is as follows:
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private transportation to or from Tulum Airport will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
- Government Fees
- Air-conditioned vehicle
- Gratuities
- Parking Fees
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
