Cenotes Casa Tortuga Guide Tour with Ticket
Overview
Ticket access for Cenotes Casa Tortuga. You will visit 4 cenotes without paying any other entrance. With a depth that varies from between 1 to 8 meters in its open cenotes and more than 20 meters deep in some of its caverns. You will be amazed by the jade green color and its crystalline waters that allow you to distinguish the bottom of the cenotes.
You will know the difference between the two most famous types of cenotes in the Yucatan Peninsula (Open and Underground) swim between the fresh and crystal clear waters of these wonderful emblematic sites.
Located on the Cancun - Tulum highway, just 15 minutes from the town of Tulum, is the Cenotes Casa Tortuga Tulum, which began its tourist activity in 2016 and is now internationally recognized.
What's Included
- Lifejacket
- Bathrooms and showers
- In-person Guide: English, Spanish
- Lockers (100 mexican pesos)
- Gratuities
Meeting Location
Carr. Cancún - Tulum 239
Ejidal, 77780 Tulum, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
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Cenotes Casa Tortuga Tulum
2 hours Admission Ticket Included
Additional Info
- Wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- This tour/activity will have a maximum of 30 travelers
Frequently Asked Questions (8)
Q: Will I get seasick on Cenotes Casa Tortuga Guide Tour with Ticket?
Cancellation Policy
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Activity code: C-167153P8
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 3 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lifejacket.
- Bathrooms and showers.
- In-person Guide: English, Spanish.
- Lockers (100 mexican pesos).
- Gratuities.
The minimum age to participate is 1. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cenotes Casa Tortuga Guide Tour with Ticket is as follows:
- Wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenotes Casa Tortuga Guide Tour with Ticket will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Lifejacket
- Bathrooms and showers
- In-person Guide: English, Spanish
- Lockers (100 mexican pesos)
- Gratuities
Additional Info
- Wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- This tour/activity will have a maximum of 30 travelers
