Cenotes Casa Tortuga Admission Ticket
Overview
Cenotes Casa Tortuga offers a unique opportunity to explore the hidden wonders of the Mayan jungle through its four stunning cenotes. Engage with nature as you swim in crystal clear waters and uncover the fascinating history behind these natural marvels. A guided tour enriches your experience, revealing the significance of cenotes and their conservation. Each cenote showcases a different beauty, ensuring an adventurous day filled with unforgettable moments in Tulum's serene landscapes.
What's Included
- Cenote Exploration: Visit to four unique cenotes (open, semi-open, and cave cenotes)
- Equipment: life jacket
- Entrance Fee: Access to Cenote Casa Tortuga
- Facilities: Restrooms and changing areas available
- Safety Briefing: Orientation and safety instructions by our expert guides
- Guided Tour: Professional bilingual guide (English/Spanish)
- Lunch Buffet available with extra cost
- Transportation
- Tour operation Fee $ 250 MXN per person mandatory
Meeting Location
Carr. Cancún - Tulum 239
Ejidal, 77780 Tulum, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Arrival & Welcome:
Your journey begins with a warm welcome from our friendly guides. After a brief introduction, you’ll be given your equipment (life jacket) and a short briefing about safety and cenote etiquette.
Guided Exploration of the Cenote:
Follow your certified guide as they take you through the magical world of Casa Tortuga’s cenote. You’ll visit four stunning cenotes—each offering something unique, from open-water cenotes with beautiful light filtering through the trees, to cave cenotes with mysterious stalactites and stalagmites. Your guide will share interesting facts about the local ecosystem, the geology of the cenote, and the rich history of the region.
Swim in Crystal-Clear Waters:
Dive into the refreshing waters and enjoy a relaxing swimming experience. Explore the underwater world, spotting unique fish, rock formations, and if you're lucky, even some friendly turtles or birds that live in the area.
Learn about the flora and fauna of the area, enjoy a peaceful & serene environment, far from the crowds, perfect tour for nature lovers, adventure enthusiasts, or anyone wanting to disconnect and explore one of the most stunning natural wonders of the Riviera Maya.
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Please remember that you will pay the Tour operation Fee $250 MXN per person mandatory MXN 250.00 per person
- Suitable for all physical fitness levels
- Please remember that you will pay the Tour operation Fee $250 MXN per person mandatory MXN 250.00 per person
- This tour/activity will have a maximum of 20 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Cenotes Casa Tortuga Admission Ticket?
Cancellation Policy
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Activity code: C-5562336P15
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 3 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Cenote Exploration: Visit to four unique cenotes (open, semi-open, and cave cenotes).
- Equipment: life jacket.
- Entrance Fee: Access to Cenote Casa Tortuga.
- Facilities: Restrooms and changing areas available.
- Safety Briefing: Orientation and safety instructions by our expert guides.
- Guided Tour: Professional bilingual guide (English/Spanish).
- Lunch. Buffet available with extra cost.
- Transportation.
- Tour operation Fee $ 250 MXN per person mandatory.
The minimum age to participate is 6. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Cenotes Casa Tortuga Admission Ticket is as follows:
- Public transportation options are available nearby
- Please remember that you will pay the Tour operation Fee $250 MXN per person mandatory MXN 250.00 per person
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cenotes Casa Tortuga Admission Ticket will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Cenote Exploration: Visit to four unique cenotes (open, semi-open, and cave cenotes)
- Equipment: life jacket
- Entrance Fee: Access to Cenote Casa Tortuga
- Facilities: Restrooms and changing areas available
- Safety Briefing: Orientation and safety instructions by our expert guides
- Guided Tour: Professional bilingual guide (English/Spanish)
- LunchBuffet available with extra cost
- Transportation
- Tour operation Fee $ 250 MXN per person mandatory
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Please remember that you will pay the Tour operation Fee $250 MXN per person mandatory MXN 250.00 per person
- Suitable for all physical fitness levels
- Please remember that you will pay the Tour operation Fee $250 MXN per person mandatory MXN 250.00 per person
- This tour/activity will have a maximum of 20 travelers
