All-Inclusive Xel-Ha Park: Exclusive from Tulum
Overview
Step into the enchanting realm of Xel-Há, where nature and leisure intertwine to create an unforgettable experience for all ages. At the heart of the park lies La Caleta, a renowned area where the freshwater from underground rivers mingles with the saltwater of the Caribbean Sea. Here, amidst the natural pools, a diverse array of marine species thrive, offering a captivating visual and sensory journey for all who visit.
Rooted in the rich history of the Mayan peoples who once inhabited the region, Xel-Há's name itself holds significance. Meaning "water inlet" or "place where the waters are born" in Mayan, it pays homage to the natural bay of La Caleta, where the convergence of underground rivers gives rise to life-giving waters.
Discover the wonders of Xel-Há, a sanctuary where the beauty of nature and the thrill of water activities come together in perfect harmony. Join us on a journey of exploration and wonder, as we delve into the mysteries of this magical corner of the world.
What's Included
- Continental breakfast, Snacks and Buffet lunch from 11:30 am to 5:30 pm
- Domestic open bar and unlimited non-alcoholic beverages.
- Transportation with air conditioning
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- Tips and Pictures.
- Optional water activities.
Meeting Location
This activity ends back at the meeting point.
What To Expect
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Xel-Há Park
7 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Use biodegradable sunscreen and sunglasses.
- Wear comfortable clothes and shoes.
- Bring your swimsuit and extra clothes.
- *All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. *Children of 4 years old or below will travel for free sitting on lap *All infants are required to be registered in the booking, otherwise they will not have access to the transportation *Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price *Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price *All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.
- If the traveler wants to bring an infant of 4 or less they have to informed the provider, otherwise the infant won't have access to the transportation
- Infants and kids are required to show ID
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green [BRAND] purchase receipt.
- Do not forget your personal belongings on the bus, we are not responsible for lost or forgotten items.
- No olvide sus objetos personales en el autobus, no nos hacemos reponsables por objetor perdidos u olvidados
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- This tour/activity will have a maximum of 20 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the All-Inclusive Xel-Ha Park: Exclusive from Tulum?
Cancellation Policy
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Activity code: C-209761P62
Traveler Photos
Reviews
Average 4.00 out of 5 stars based on 1 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Continental breakfast, Snacks and Buffet lunch from 11:30 am to 5:30 pm.
- Domestic open bar and unlimited non-alcoholic beverages.
- Transportation with air conditioning.
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- Tips and Pictures.
- Optional water activities.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the All-Inclusive Xel-Ha Park: Exclusive from Tulum is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for All-Inclusive Xel-Ha Park: Exclusive from Tulum will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Continental breakfast, Snacks and Buffet lunch from 11:30 am to 5:30 pm
- Domestic open bar and unlimited non-alcoholic beverages.
- Transportation with air conditioning
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- Tips and Pictures.
- Optional water activities.
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Use biodegradable sunscreen and sunglasses.
- Wear comfortable clothes and shoes.
- Bring your swimsuit and extra clothes.
- *All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. *Children of 4 years old or below will travel for free sitting on lap *All infants are required to be registered in the booking, otherwise they will not have access to the transportation *Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price *Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price *All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.
- If the traveler wants to bring an infant of 4 or less they have to informed the provider, otherwise the infant won't have access to the transportation
- Infants and kids are required to show ID
- The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
- Do not forget your personal belongings on the bus, we are not responsible for lost or forgotten items.
- No olvide sus objetos personales en el autobus, no nos hacemos reponsables por objetor perdidos u olvidados
- If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
- We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
- This tour/activity will have a maximum of 20 travelers
