90 minutes Self Guided Walking Tour with puzzles in Den Haag

6 Reviews | The Hague, Netherlands

1 hour 30 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

This tour transforms city exploration into an exciting adventure with an interactive app. With our mission-like city tour, you'll unravel mysteries, discover new places, and experience unique stories. During your journey through the city of Den Haag, you'll visit both well-known and hidden historical sites while working together to solve the mystery. Do your best and try to achieve the highest score with your friends or family!

In this trip, you'll need to uncover the mole in the police department of Den Haag. You navigate riddles and hidden clues to expose the traitor. Is it the stoic captain or the charming detective? Unmask the truth and save the city!

The journey is a self-guided walking tour that you can explore by solving clues. The adventure lasts approximately 1.5 hours. Since it's a self-guided tour, you can start it whenever you like!

What are you waiting for? Let's start discovering!

What's Included

Access to the Discovery Trip "The Mole Hunt"
Use of the Discovery Trips app. (make sure you download it)

Smartphone, internet connection & data

Meeting Location

Meeting point

Plein 17A
2511 CS Den Haag, Netherlands

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Carnegieplein 2
2517 KJ Den Haag, Netherlands

The end point of this tour will be in front of the peace palace.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Het Plein

This is the starting point of your tour

5 minutes Admission Ticket Free

Binnenhof & Ridderzaal

The Binnenhof is a complex of buildings in the city centre of The Hague, Netherlands, next to the Hofvijver lake. It houses the meeting place of both houses of the States General of the Netherlands, as well as the Ministry of General Affairs and the office of the Prime Minister of the Netherlands. Entering the building is not part of this tour.

5 minutes Admission Ticket Free

De Passage

De Passage in The Hague is the oldest existing shopping center in the Netherlands. It was put into use in 1885 by the N.V. 's-Gravenhaagsche Passage Maatschappij. Entering the building is not part of this tour.

5 minutes Admission Ticket Free

Hotel Restaurant 't Goude Hooft

't Goude Hooft was an inn for people from outside the city, a tavern for visitors to the markets and a meeting place where knights met. In 1660 the tavern was rebuilt by Pieter Post and equipped with the two golden heads on the facade.

5 minutes Admission Ticket Free

Noordeinde Palace

Noordeinde Palace is a royal palace in the Dutch city of The Hague, located on the Noordeinde. It is the working palace of King Willem-Alexander. Entering the building is not possible.

5 minutes Admission Ticket Free

Escher in The Palace

Escher in Het Paleis (Escher in The Palace) is a museum in The Hague, Netherlands, featuring the works of the Dutch graphical artist M. C. Escher. It is housed in the Lange Voorhout Palace since November 2002.DISCLAIMER: Entering the building is not part of this tour.

5 minutes Admission Ticket Free

Standbeeld Jantje uit Den Haag

The famous sculpture 'Jantje' pointing at the office of the prime minister of the Netherlands. You will have a great look of the pont in front of the parlement.

5 minutes Admission Ticket Free

Museum Panorama Mesdag

Panorama Mesdag is a panorama by Hendrik Willem Mesdag. Housed in a purpose-built museum in The Hague, the panorama is a cylindrical painting (also known as a Cyclorama) more than 14 metres high and about 40 metres in diameter (120 metres in circumference).DISCLAIMER: Entering the building is not part of this tour.

5 minutes Admission Ticket Free

Lady On Bench

Het Anna Paulownaplein is een plein in de Zeeheldenbuurt in Den Haag. Het is vernoemd naar prinses Anna Paulowna (1795-1865), de echtgenote van koning Willem II.

5 minutes Admission Ticket Free

Peace Palace

The Peace Palace is an international law administrative building in The Hague, the Netherlands. It houses the International Court of Justice (which is the principal judicial body of the United Nations), the Permanent Court of Arbitration (PCA), The Hague Academy of International Law and the Peace Palace Library.DISCLAIMER: Entering the building is not part of this tour.

5 minutes Admission Ticket Free

Show 9 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Service animals allowed

Public transportation options are available nearby
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the 90 minutes Self Guided Walking Tour with puzzles in Den Haag?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-377126P4

Traveler Photos

Reviews

4.17

6 reviews

Average 4.17 out of 5 stars based on 6 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

4

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the 90 minutes Self Guided Walking Tour with puzzles in Den Haag?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CET).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Access to the Discovery Trip "The Mole Hunt".
Use of the Discovery Trips app. (make sure you download it).

The following is NOT included:

Smartphone, internet connection & data.

Apr 2025

Q: What is the minimum age for this tour?

A:

There is no minimum age for this tour, so bring your wee one along for an adventure..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the 90 minutes Self Guided Walking Tour with puzzles in Den Haag is as follows:

Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Service animals allowed
Public transportation options are available nearby
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for 90 minutes Self Guided Walking Tour with puzzles in Den Haag will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Rewards can be earned by making bookings on City Balloon Tours or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

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Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard City Balloon Tours customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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Cancellation Policies

City Balloon Tours uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

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Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
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Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

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Termination

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Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.