City Balloon Tours
Language $Currency
Login / Sign up
Bookings
Bookings
Wallet
$0.00
Wishlists
Wishlists
Rewards Rewards
Gift cards
Profile
Help Center
Language
Log out
Things To Do Things To Do Top 10 Top 10 City Tours City Tours Swamp Tours Swamp Tours Steamboat Natchez Steamboat Natchez Gift Cards Gift Cards Rewards Rewards Groups Groups FAQ FAQ Contact Contact
Start your search
Change your search
Place or activity
Select Dates
You booked this experience
You're departing on
Google Calendar
Apple Calendar
Microsoft Outlook
Make your trip unforgettable

ROTORUA - Hell's Gate Geothermal Park & Mud Spa Day Trip

57 Reviews 4.77 out of 5 stars Based on 57 reviews collected by City Balloon Tours and TripAdvisor |
Recommended by 96% of reviewers
96% of reviewers gave this experience a rating of 4 or higher.
| Tauranga, New Zealand
Book online or call us

from $171.98 per person

Lowest Price Guarantee
ROTORUA - Hell's Gate Geothermal Park & Mud Spa Day Trip Image 1
ROTORUA - Hell's Gate Geothermal Park & Mud Spa Day Trip Image 2
ROTORUA - Hell's Gate Geothermal Park & Mud Spa Day Trip Image 3
40 seat a/c coach
ROTORUA - Hell's Gate Geothermal Park & Mud Spa Day Trip Image 5
Don't miss out!
On average, this is booked 17 (0) days in advance.
5 to 6 hours (approx.)
Mobile ticket
Offered in: English
Instant confirmation

Overview

Join us and experience the magic of New Zealand’s most distinctive geothermal destination.

Relax in rejuvenating mud baths and soothing sulphur spas on an unforgettable journey to Hell's Gate Geothermal Park. Witness the awe-inspiring sight of the Southern Hemisphere’s largest hot waterfall. Steeped in ancient myths and legends this extraordinary land has been a source of healing and wonder for generations.

* Times may vary or alter to suit the arrival of the cruise ship
* Gold Qualmark ***** Tour Operator
* Full refund if ship doesn't make it into port
* Minimum of 6 passengers required to enable this trip to go ahead

What's Included

  • Mud bath and sulphur spa experience
  • Vehicle located directly outside the cruise ship passenger exit
  • Complimentary mud foot pool, cool plunge pool and Māori carving
  • Driver Gratuities
  • Please note lunch is not included in this tour - cafe at venue
  • No toilet onboard vehicle
See 3 moreSee 4 more

Meeting and Pickup

Pickup point

Salisbury Avenue
Mount Maunganui 3116, New Zealand

Show on Google Maps
Pickup details

When you exit the port gates, turn RIGHT and walk about 20 metres. You'll spot a RED flag and our advertising boards on the grass, that's where your driver and bus will be waiting. Please wait there as the driver will be looking out for you.If you have trouble finding the location, please return to the Information Centre inside the port gates near the exit. Our team at the RED "City & Scenic Sightseeing" desk will be happy to assist you.

OR
Meeting point

6 Salisbury Avenue
Mount Maunganui 3116, New Zealand

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation.
Read more

Safe & secure Easy breezy Hassle‑free

Mount Hot Pools (pass by)

Trip Advisor Hall of Fame, Gold Qualmark & NZ PoolSafe. This iconic open aired hot ocean water pools treats your body, soul and mind. Outdoor spas with massage jets & large relaxation pool with shoulder spouts 39 degrees, active pool to cool off or swim 33 degrees, children's pool with mini slide and fountains, indoor private pools and onsite massage therapy. Accessibility friendly facility.As far back as 500BC, Hippocrates recognized the health benefits of warmed seawater to rebalance and detoxify our bodies. Salt water bathing was believed to improve mobility by easing muscle/joint aches and pains. A natural escape in the heart of Mount Maunganui. Soak in our Hot Ocean Water Pools, followed by an onsite massage for ultimate relaxation.
Read more

Mt Maunganui Main Beach (pass by)

Drive around Mount Maunganui township and alongside one of the ‘best beaches’ in the world, Mount Main Beach is beautiful and showcases some stunning beach front houses and amazing views!
Read more

Okere Falls (pass by)

Travelling down SH33 we pass Okere Falls, a small town located between Rotorua and Tauranga. The town is situated on the shore of the Okere Inlet of Lake Rotoiti, from which the Kaituna River flows north towards the Bay of Plenty. A stunning location.
Read more

Hell's Gate Geothermal Reserve & Mud Spa

Combine all three of Hell’s Gate most popular experiences with this 3 hour package. Take advantage of the self-guided interactive geothermal walk (map is provided on arrival) before indulging in our geothermal mud and sulphur waters, experiencing the healing properties local Māori have been using for centuries. It’s a Rotorua experience you’ll never forget.Includes: Geothermal walk, Mud baths, Sulphur spas, Complimentary Māori carving, Complimentary Mud foot pool, Complimentary Cool plunge pool.Note: * wear old swimwear as may smell of sulphur after * check out FAQ's https://www.hellsgate.co.nz/faqs
Read more

3 hours Admission Ticket Included

Bay Oval Cricket Ground (pass by)

Bay Oval is a cricket ground in Mount Maunganui, Tauranga in the Bay of Plenty area of New Zealand. The ground was built in Blake Park and opened in 2005. Bay Oval has hosted men's and women's international limited overs matches since 2014. It hosted its first Test match in November 2019. Blake Park hosts other sporting activities such as Rugby, Hockey, Netball and Soccer.
Read more

Zespri International (pass by)

Zespri International Limited HQ is the world’s largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. They work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which they supply through our distribution partners to wholesale and retail customers.
Read more

Giant Pohutukawa Tree (pass by)

This very large old tree, estimated to be approximately 600 years old is the last remaining pre-European Pōhutukawa on the Mt Maunganui ‘sand bar’ and has local Ngäi Te Rangi Iwi significance. It has been reported that in the early days of settlement, several skeletons of pre-European origin were located at the tree's base in a kneeling ceremonial position. Māori leader Kihi Ngatai (Ngai Te Rangi) was quoted in the Bay of Plenty Times that during Cyclone Bola several of the branches broke off and that local Māori would not allow council to cut the tree, as the deceased were once hung from the branches until they decomposed. Their bones were then buried underneath it.
Read more
Show 6 more stops

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Times may vary or alter to suit the arrival of the cruise ship
  • Gold ***** Qualmark Operator
  • Full refund if your cruise ship doesn't make it into port

Frequently Asked Questions (8)

Q: What is the cancellation policy for the ROTORUA – Hell’s Gate Geothermal Park & Mud Spa Day Trip?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-401039P2

Traveler Photos

Reviews

4.77
57 reviews

Average 4.77 out of 5 stars based on 57 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
48
4 stars
7
3 stars
1
2 stars
0
1 star
1
Don't miss out!
On average, this is booked 17 (0) days in advance.
Tauranga Tours
Attractions
Guides
Calendar
View more

Similar Tours & Activities

Hobbiton movie set tour and a lot more beautiful NZ sights
4.7 (19)

Hobbiton movie set tour and a lot more beautiful NZ sights

Lord of The Rings Movie Set Tour Join us for this amazing 7 Hour Tour visiting The Lord of the Rings movie set incl a...

6 to 7 hours Free Cancellation
4.7 (19)
from
$208
Ports of Tauranga Geothermal & Deluxe Spa (restricted 16+)
5.0 (2)

Ports of Tauranga Geothermal & Deluxe Spa (restricted 16+)

Join us for our over 16 years of age tour Private guided walking tour through Ohinemutu, a living Māori geothermal village situated on the shores...

7 hours Free Cancellation
5.0 (2)
from
$423
TAURANGA SHORE EXCURSION: V8 TRIKE - 1.5 hour City OR Scenic Tour
Likely to Sell Out
Likely to Sell Out
5.0 (20)

TAURANGA SHORE EXCURSION: V8 TRIKE - 1.5 hour City OR Scenic Tour

Gold Qualmark Operator ***** 2020–2026 Travellers’ Choice Award – Top 10% Attraction Worldwide Get ready for a world-renowned, one-of-a-kind adventure as we take you out...

80 to 90 minutes Free Cancellation
5.0 (20)
from
$432
Explore Tauranga: Self-Guided Audio Tour
3.0 (2)

Explore Tauranga: Self-Guided Audio Tour

Download a vibrantly-narrated mp3 audio guide combined with a map detailing the area of your tour. Immerse yourself in the historic and picturesque city of...

1 to 5 hours Free Cancellation
3.0 (2)
from
$15
Hobbiton movie set tour and a lot more beautiful NZ sights

Lord of The Rings Movie Set Tour Join us for this amazing 7 Hour Tour visiting The Lord of the Rings movie set incl a …More

4.7 (19)

Hobbiton movie set tour and a lot more beautiful NZ sights

4.7 (19)

Lord of The Rings Movie Set Tour Join us for this amazing 7 Hour Tour visiting The Lord of the Rings movie set incl a...

6 to 7 hours Free Cancellation
4.7 (19)
from
$208
Ports of Tauranga Geothermal & Deluxe Spa (restricted 16+)

Join us for our over 16 years of age tour Private guided walking tour through Ohinemutu, a living Māori geothermal village situated on the shores …More

5.0 (2)

Ports of Tauranga Geothermal & Deluxe Spa (restricted 16+)

5.0 (2)

Join us for our over 16 years of age tour Private guided walking tour through Ohinemutu, a living Māori geothermal village situated on the shores...

7 hours Free Cancellation
5.0 (2)
from
$423
TAURANGA SHORE EXCURSION: V8 TRIKE - 1.5 hour City OR Scenic Tour

Gold Qualmark Operator ***** 2020–2026 Travellers’ Choice Award – Top 10% Attraction Worldwide Get ready for a world-renowned, one-of-a-kind adventure as we take you out …More

Likely to Sell Out
Likely to Sell Out
5.0 (20)

TAURANGA SHORE EXCURSION: V8 TRIKE - 1.5 hour City OR Scenic Tour

5.0 (20)

Gold Qualmark Operator ***** 2020–2026 Travellers’ Choice Award – Top 10% Attraction Worldwide Get ready for a world-renowned, one-of-a-kind adventure as we take you out...

80 to 90 minutes Free Cancellation
5.0 (20)
from
$432
Explore Tauranga: Self-Guided Audio Tour

Download a vibrantly-narrated mp3 audio guide combined with a map detailing the area of your tour. Immerse yourself in the historic and picturesque city of …More

3.0 (2)

Explore Tauranga: Self-Guided Audio Tour

3.0 (2)

Download a vibrantly-narrated mp3 audio guide combined with a map detailing the area of your tour. Immerse yourself in the historic and picturesque city of...

1 to 5 hours Free Cancellation
3.0 (2)
from
$15

Travelers Who Bought This Tour Also Bought

White Water Rafting - Kaituna Cascades, The Originals
Likely to Sell Out
Likely to Sell Out
5.0 (1,363)

White Water Rafting - Kaituna Cascades, The Originals

Kaituna Cascades was the original company to explore and start rafting the Kaituna River, and is still locally owned and operated by two current raft...

2 hours Free Cancellation
5.0 (1,363)
from
$78
Hobbiton Movie Set Shore Excursion from Tauranga (6 Hours)
Likely to Sell Out
Likely to Sell Out
4.9 (363)

Hobbiton Movie Set Shore Excursion from Tauranga (6 Hours)

Enjoy a magical 6-6.5 hour tour to the Hobbiton Movie set, used for The Lord of the Rings and The Hobbit film series, which has...

6 hours Free Cancellation
4.9 (363)
from
$199
Tauranga Shore Excursion: History & Kiwifruit Tasting – 4 Hours
Likely to Sell Out
Likely to Sell Out
4.8 (168)

Tauranga Shore Excursion: History & Kiwifruit Tasting – 4 Hours

Discover the stories, flavours, and scenic beauty of Tauranga on this immersive four-hour journey combining coastal highlights, fascinating history, and local food experiences. RUNS SEPTEMBER...

4 hours Free Cancellation
4.8 (168)
from
$57
Tauranga Harbour Scenic 90 Minute Historical Boat Cruise
4.7 (53)

Tauranga Harbour Scenic 90 Minute Historical Boat Cruise

Discover Tauranga Harbour aboard the iconic KEWPIE — a relaxing, great‑value scenic cruise showcasing one of New Zealand’s most beautiful coastal environments. Enjoy a laid‑back...

1 hour 30 minutes Free Cancellation
4.7 (53)
from
$28
White Water Rafting - Kaituna Cascades, The Originals

Kaituna Cascades was the original company to explore and start rafting the Kaituna River, and is still locally owned and operated by two current raft …More

Likely to Sell Out
Likely to Sell Out
5.0 (1,363)

White Water Rafting - Kaituna Cascades, The Originals

5.0 (1,363)

Kaituna Cascades was the original company to explore and start rafting the Kaituna River, and is still locally owned and operated by two current raft...

2 hours Free Cancellation
5.0 (1,363)
from
$78
Hobbiton Movie Set Shore Excursion from Tauranga (6 Hours)

Enjoy a magical 6-6.5 hour tour to the Hobbiton Movie set, used for The Lord of the Rings and The Hobbit film series, which has …More

Likely to Sell Out
Likely to Sell Out
4.9 (363)

Hobbiton Movie Set Shore Excursion from Tauranga (6 Hours)

4.9 (363)

Enjoy a magical 6-6.5 hour tour to the Hobbiton Movie set, used for The Lord of the Rings and The Hobbit film series, which has...

6 hours Free Cancellation
4.9 (363)
from
$199
Tauranga Shore Excursion: History & Kiwifruit Tasting – 4 Hours

Discover the stories, flavours, and scenic beauty of Tauranga on this immersive four-hour journey combining coastal highlights, fascinating history, and local food experiences. RUNS SEPTEMBER …More

Likely to Sell Out
Likely to Sell Out
4.8 (168)

Tauranga Shore Excursion: History & Kiwifruit Tasting – 4 Hours

4.8 (168)

Discover the stories, flavours, and scenic beauty of Tauranga on this immersive four-hour journey combining coastal highlights, fascinating history, and local food experiences. RUNS SEPTEMBER...

4 hours Free Cancellation
4.8 (168)
from
$57
Tauranga Harbour Scenic 90 Minute Historical Boat Cruise

Discover Tauranga Harbour aboard the iconic KEWPIE — a relaxing, great‑value scenic cruise showcasing one of New Zealand’s most beautiful coastal environments. Enjoy a laid‑back …More

4.7 (53)

Tauranga Harbour Scenic 90 Minute Historical Boat Cruise

4.7 (53)

Discover Tauranga Harbour aboard the iconic KEWPIE — a relaxing, great‑value scenic cruise showcasing one of New Zealand’s most beautiful coastal environments. Enjoy a laid‑back...

1 hour 30 minutes Free Cancellation
4.7 (53)
from
$28

Frequently Asked Questions (8)

Activity name

The answers provided below were previously given in response to questions from City Balloon Tours customers.

Filter by:

Q: What is the cancellation policy for the ROTORUA – Hell’s Gate Geothermal Park & Mud Spa Day Trip?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Mud bath and sulphur spa experience.
  • Vehicle located directly outside the cruise ship passenger exit.
  • Complimentary mud foot pool, cool plunge pool and Māori carving.
  • Full refund if your ship doesn't make it into port.
  • Round-trip transportation from the Port of Tauranga with knowledge driver/guide.
  • Entry to Hell’s Gate Geothermal Park with self guided walk.
The following is NOT included:
  • Driver Gratuities.
  • Please note lunch is not included in this tour - cafe at venue.
  • No toilet onboard vehicle.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 2. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the ROTORUA - Hell's Gate Geothermal Park & Mud Spa Day Trip is as follows:

  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for ROTORUA – Hell’s Gate Geothermal Park & Mud Spa Day Trip will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Mud bath and sulphur spa experience
  • Vehicle located directly outside the cruise ship passenger exit
  • Complimentary mud foot pool, cool plunge pool and Māori carving
  • Full refund if your ship doesn't make it into port
  • Round-trip transportation from the Port of Tauranga with knowledge driver/guide
  • Entry to Hell’s Gate Geothermal Park with self guided walk
  • Driver Gratuities
  • Please note lunch is not included in this tour - cafe at venue
  • No toilet onboard vehicle

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Specialized infant seats are available
  • Total duration includes travel time.
  • Times may vary or alter to suit the arrival of the cruise ship
  • Gold ***** Qualmark Operator
  • Full refund if your cruise ship doesn't make it into port
  • Complimentary Wi-Fi on board
  • This tour is only offered on cruise ship days, as it’s specifically scheduled to align with cruise arrivals.
  • Minimum number 6 passengers to enable the tour to go ahead
  • This tour/activity will have a maximum of 22 travelers

Report Product Issue

Activity name