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Immersive visit to the Velarde Palace Museum

28 Reviews 4.25 out of 5 stars Based on 28 reviews collected by City Balloon Tours and TripAdvisor | Santillana del Mar, Spain
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from $11.41 per person

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Immersive visit to the Velarde Palace Museum Image 1
Immersive visit to the Velarde Palace Museum Image 2
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Don't miss out!
On average, this is booked 26 (0) days in advance.
25 to 45 minutes (approx.)
Mobile ticket
Offered in: English
and 1 more
Spanish
Instant confirmation

Overview

A unique immersive visit in Cantabria in the most emblematic and only visitable building in Cantabria in Renaissance style.

Meet the ghosts of Velarde, its former inhabitants have not yet left the Palace, and it is they themselves who will tell you part of their exciting lives in the same rooms in which they lived at some point in their lives.
We use the latest technology in virtual reality to make your visit an unforgettable moment.

Go back 500 years in time and get to know Santillana del Mar from its origins.

What's Included

  • Visit to the 3 floors of the Palace with a guide
  • Private transportation
See 1 more

Meeting Location

Meeting point

Palacio Museo de Velarde
Plaza de las Arenas, Nº 8, Santillana del Mar 39330, Spain

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

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Our secure website provides real-time availability, instant confirmation.
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Palacio Museo de Velarde

Go back 500 years in an immersive experienceWe tell an exciting story of 5 centuries implementing a new audiovisual system. From the origins of Santillana del Mar to our era. A multidisciplinary project in which a large human, technical and artistic team has intervened to provide this innovative project with the latest exhibition and museum technology, fusing the latest generation audiovisual equipment with scenic lighting, music and sound. The ghosts of Velarde are the protagonists, the different owners of the Palace from its origins to today. Thanks to technology, today they coexist in the same time and space and in this, each character explains to the viewers the socio-political and economic framework in which their exciting lives took place.Holograms, projections, electromechanical systems and a precise “show control” system make visitors have a unique and immersive experience.
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Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Immersive visit to the Velarde Palace Museum?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-425971P2

Traveler Photos

Reviews

4.25
28 reviews

Average 4.25 out of 5 stars based on 28 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
20
4 stars
3
3 stars
1
2 stars
0
1 star
4
Don't miss out!
On average, this is booked 26 (0) days in advance.
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Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Balloon Tours customers.

Filter by:

Q: What is the cancellation policy for the Immersive visit to the Velarde Palace Museum?
A:
This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • visit to the 3 floors of the Palace with a guide.
The following is NOT included:
  • Private transportation.
Apr 2025
Q: What is the minimum age for this tour?
A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the Immersive visit to the Velarde Palace Museum is as follows:

  • Service animals allowed
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Immersive visit to the Velarde Palace Museum will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Visit to the 3 floors of the Palace with a guide
  • Private transportation

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Service animals allowed
  • Public transportation options are available nearby
  • Travelers should have at least a moderate level of physical fitness
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap

Report Product Issue

Activity name