Private VIP Shuttle Service in Punta Cana
Overview
We offer a reliable and safe service throughout the Punta Cana area. We have friendly and attentive staff at all times, as well as vehicles in optimal condition to guarantee top quality service. We are properly regulated by local authorities, since safety is paramount for us.
What's Included
- Private transportation
Meeting and Pickup
About his arrival: 1. The customs process usually takes between 45 minutes and 1 hour, and please rest assured that we will be waiting for you no matter the duration. 2. If you are not interested, consider avoiding the timeshare seller inside the airport terminal to save time and avoid unwanted requests. 3. For those planning tours or excursions, we offer excellent and affordable options. Find us at the airport: Simply look for the welcome sign outside the terminal; will display your name prominently. Regarding his departure: Your driver will be in your hotel lobby 15 minutes before your scheduled pickup time, holding a sign with the name of your reservation. Please note that there is a 15-minute grace period to wait in the lobby after your reserved pickup time.
What To Expect
1. Service reservation:
• The client books the transportation service from the airport to their hotel and vice versa through viator,
2. Reservation confirmation:
• Once the reservation is made, the customer receives a confirmation that includes service details such as pickup time, reservation number, vehicle type and total cost.
3. Arrival at the airport:
• The client arrives at the airport on the date and time agreed for their arrival flight. Once you have collected your luggage, you go to the designated area for shuttle services, which may be in the arrivals area or at a specific location outside the terminal.
4. Meeting with the driver:
• Our driver waits for the client in the designated area with a sign that bears his name with the company logo. The customer can easily recognize the driver and proceed to introduce himself.
5. Reservation verification:
• The driver verifies the customer's reservation by requesting the reservation number or the customer's name. Once the reservation is confirmed, the driver helps the client with their luggage and escorts them to the assigned vehicle.
6. Transfer to the hotel:
• The client and the driver go to the assigned vehicle. The driver loads the luggage into the vehicle and makes sure the client is comfortable before beginning the transfer to the hotel.
7. Safe and comfortable trip:
• During the trip, the driver follows traffic rules and ensures the customer's safety at all times. You can also provide useful information about the area, activity suggestions, or answer questions the client may have about their destination.
8. Arrival at the hotel:
• Once they arrive at the hotel, the driver helps the client get out of the vehicle and unload their luggage. If necessary, the driver can accompany the client to the hotel reception to ensure smooth check-in and proper accommodation.
9. Farewell and termination of service:
• After ensuring that the customer is comfortable in the hotel, the driver politely says goodbye and wishes him a pleasant stay. The client can express any concerns
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private VIP Shuttle Service in Punta Cana?
Cancellation Policy
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Activity code: C-172600P4
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 15 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (AST).
- Private transportation.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private VIP Shuttle Service in Punta Cana is as follows:
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private VIP Shuttle Service in Punta Cana will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
