Xplor Fuego Admission *Official Product*
Overview
Feel night time adventures, starting with the Zip-line, meanwhile the sun is setting down. Explore Xplor's dimensions of the adventure park and its energetic natural beauty.
You can fly through the air and enjoy the speed down the zip-lines, you will have adrenaline experience without effort.
Amaze yourself with the natural crystal-clear waters of the cenotes and the ancient caverns with stalactites and stalagmites in which you can Kayaking, underground raft and swim.
Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you will marvel at the extraordinary rock formations.
You can count with trained staff, which are ensuring of your safety at all the time and equipment as life jackets and helmets are included.
Your admission includes unlimited buffet, snacks, hot & cold beverages (vegetarian option available) all day long.
*The minimum age recommended for Xplor is 5 years.
What's Included
- Hammock Splash
- Use of Amphibious Vehicles (only people 18 or older may drive)
- Access to underground caves to paddle on a raft
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Locker for two
- Access to Stalactite River Swim
- Souvenir photos (available to purchase)
- Hotel pickup and drop-off
Meeting Location
Xplor Park by Xcaret
Federal Highway Chetumal-Puerto Juarez Km 282, Playa del Carmen, Quintana Roo 77710, Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
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Xplor Park by Xcaret
Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Not recommended for travelers with injuries o recent surgeries.
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- Travelers should have at least a moderate level of physical fitness
- Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent. Bring a towel
- Remember to bring cash or a credit card for your photo pass and souvenir purchases.
- Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price. Children must be accompanied by an adult
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
- Days of operation are subject to availability and changes.
- In the event of a no-show, tickets are non-refundable but can be used on another day.
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Xplor Fuego Admission *Official Product*?
Cancellation Policy
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Activity code: C-6140P21
Traveler Photos
Reviews
Average 4.74 out of 5 stars based on 129 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Hammock Splash.
- Use of Amphibious Vehicles (only people 18 or older may drive).
- Access to underground caves to paddle on a raft.
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages).
- Locker for two.
- Access to Stalactite River Swim.
- Souvenir photos (available to purchase).
- Hotel pickup and drop-off.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xplor Fuego Admission *Official Product* is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Not recommended for travelers with injuries o recent surgeries.
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xplor Fuego Admission *Official Product* will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Hammock Splash
- Use of Amphibious Vehicles (only people 18 or older may drive)
- Access to underground caves to paddle on a raft
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Locker for two
- Access to Stalactite River Swim
- Souvenir photos (available to purchase)
- Hotel pickup and drop-off
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Not recommended for travelers with injuries o recent surgeries.
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- Travelers should have at least a moderate level of physical fitness
- Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent. Bring a towel
- Remember to bring cash or a credit card for your photo pass and souvenir purchases.
- Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price. Children must be accompanied by an adult
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
- Days of operation are subject to availability and changes.
- In the event of a no-show, tickets are non-refundable but can be used on another day.
