VIP Cenotes & Turtles Private Tour
Overview
VIP Private Tour. Just for you. Customize the schedule if you want. Everything is done at your pace.
ADMIRE the turtles in their natural habitat. JUMP & refresh into one of the most AMAZING Cenotes and EXPLORE a UNIQUE cave with underground rivers. Eat the best fresh ceviche in the Riviera Maya from local fishermen restaurant.
What's Included
- Bottled water
- Private transportation
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Lunch
- Gratuities
Meeting and Pickup
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Akumal Beach
1 hour Admission Ticket Included
Cenote Xunaan Ha
1 hour Admission Ticket Included
Cenote Taak Bi Ha
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Travelers should have at least a moderate level of physical fitness
- Specialized infant seats are available
Frequently Asked Questions (8)
Q: What is the cancellation policy for the VIP Cenotes & Turtles Private Tour?
Cancellation Policy
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Activity code: C-142800P14
Traveler Photos
Reviews
Average 4.97 out of 5 stars based on 70 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water.
- Private transportation.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Lunch.
- Gratuities.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the VIP Cenotes & Turtles Private Tour is as follows:
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for VIP Cenotes & Turtles Private Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled water
- Private transportation
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Lunch
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Travelers should have at least a moderate level of physical fitness
- Specialized infant seats are available
