Underground River in Playa del Carmen by One Jungle Adventures
Overview
Unlike typical cave or cenote tours, this experience takes you deep into an authentic underground cave system once considered part of Xibalba, the sacred Mayan underworld. You'll combine walking and swimming through crystal-clear freshwater while exploring spectacular chambers filled with ancient stalactites and stalagmites. With small groups, expert local guides, and a strong focus on Mayan history and mythology, this tour offers a rare blend of adventure, nature, and cultural immersion that few experiences in the Riviera Maya can match.
What's Included
- Snacks You'll receive empanadas, quesadillas or guacamole (not a full meal)
- Bottled water
- Safety equipment
- Photography service
Meeting and Pickup
- Pick up time will be sent the day before the tour - Pick up time may be up to 2 hours before the tour, depending on the location of your hotel. - Be on time, we can only wait 5 minutes.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Playa del Carmen
4 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 20 travelers
Frequently Asked Questions (9)
Q: Will I get seasick on Underground River in Playa del Carmen by One Jungle Adventures?
Cancellation Policy
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Activity code: C-20985P3
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 7 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (9)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Snacks. You'll receive empanadas, quesadillas or guacamole (not a full meal).
- Bottled water.
- Safety equipment.
- Photography service.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Underground River in Playa del Carmen by One Jungle Adventures is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Underground River in Playa del Carmen by One Jungle Adventures will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- SnacksYou'll receive empanadas, quesadillas or guacamole (not a full meal)
- Bottled water
- Safety equipment
- Photography service
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 20 travelers
