Tulum Deluxe (Tulum Ruinas, Kaan Luum Lagoon, Cenote Corazon)
Overview
We pick you up where you are and without hurry
there is no time limit on our excursions
We do what the customer needs and requires
completely private (tour not shared)
and simply because we are the best.
What's Included
- Use of Snorkelling equipment
Meeting and Pickup
The pick up is in the hotel that they are staying and the tour is completely private and personalized at least 2 pax (to be private) or 2 pax (to provide the service)
What To Expect
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Tulum Deluxe (Tulum Ruinas, Kaan Luum Lagoon, Cenote Corazon)?
Cancellation Policy
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Activity code: C-154606P12
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 4 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Use of Snorkelling equipment.
The minimum age to participate is 18. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Tulum Deluxe (Tulum Ruinas, Kaan Luum Lagoon, Cenote Corazon) is as follows:
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tulum Deluxe (Tulum Ruinas, Kaan Luum Lagoon, Cenote Corazon) will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Use of Snorkelling equipment
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
