Tulum & Cenotes Private Tour
Overview
Discover the wonders of an ancient archaeological site on this guided tour of the world-famous Mayan ruins of Tulum. Learn about Mayan culture as you explore this stone-walled fortress, take in the breathtaking views of the beautiful Tulum beach.
If you have never been to the Mexican Caribbean or are simply learning about the beauty and attractions of this corner of the world, you have probably never heard the word Cenote: “A cenote is a natural well, or sink, as a result of the collapse of the limestone bedrock that exposes the groundwater below.
Especially associated with the Yucatan peninsula in Mexico, the ancient Maya sometimes used cenotes for sacrificial offerings. ”
What's Included
- Private transportation, entrances to ruins, entrance to cenotes, snorkeling equipment, drinks and snacks
- Does not include tips, expenses for souvenirs or food or breakfast
Meeting and Pickup
We need all the data of the stay: - Full name with last name - Number of people - Full name of the hotel - Room number - Name of the lobby - Contact phone or email
Playa del Carmen
Quintana Roo, Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
A driver will come to pick you up at your hotel at the established time, ask for their names and then continue with the scheduled service; We are a flexible company with the times, we care that our clients enjoy every activity of their trip.
At the end we will leave the clients at the hotel they left.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Not recommended for pregnant travelers
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Tulum & Cenotes Private Tour?
Cancellation Policy
Still have questions?
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Activity code: C-256739P1
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 5 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation, entrances to ruins, entrance to cenotes, snorkeling equipment, drinks and snacks.
- does not include tips, expenses for souvenirs or food or breakfast.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 18. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Tulum & Cenotes Private Tour is as follows:
- Service animals allowed
- Not recommended for pregnant travelers
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Tulum & Cenotes Private Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation, entrances to ruins, entrance to cenotes, snorkeling equipment, drinks and snacks
- Does not include tips, expenses for souvenirs or food or breakfast
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Not recommended for pregnant travelers
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
