Rio Secreto Natural Reserve Ticket and Lunch with Upgrades
Overview
Río Secreto offers travelers a truly unique and captivating experience, unlike anything else in the Riviera Maya.
What sets this adventure apart is the opportunity to explore an extraordinary underground river system hidden beneath the jungle. As you walk and swim through crystal-clear waters surrounded by ancient stalactites and stalagmites, you will feel a deep connection to the Earth that's awe-inspiring. Expert guides bring the magic of the caves to life, sharing the geological and cultural history of this hidden world!
The diversity of experiences at Río Secreto makes it stand out, as you can tailor your journey to your preferred level of thrill and immersion, delivering an unforgettable adventure for every traveler. This is more than just a tour; it’s a once-in-a-lifetime experience that will leave you with a renewed appreciation for nature’s beauty and power.
Book your adventure now and discover why Río Secreto is a must-see gem in Mexico!
What's Included
- Wild: everything + jungle bike tour, caves tour, photographer, breakfast and refreshments
- Skip-the-line access to Rio Secreto Natural Reserve
- Plus: everything + additional activities (bikes, rappelling, ziplining, underground river tour...)
- Buffet lunch and non-alcoholic beverages
- Equipment and facilities: neoprene suit, life vest, helmet with lamp, towels, lockers...
- Expert specialized guide in English, Spanish
- Transportation
- Photographs
- Alcoholic beverages
Meeting Location
Rio Secreto
Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5, Ejido Sur, Playa del Carmen, Quintana Roo 77712, Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Rio Secreto
Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- For the Classic option, children must be 4 years old to participate in it, for the Plus option, they must be 7 years old, and for the Wild option, only adults are permitted (12 years old onwards).
- Please check the options as the physical level of the travelers is different
- Transportation is not included, clients must reach Rio Secreto on their own, but it is near public transportation.
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Rio Secreto Natural Reserve Ticket and Lunch with Upgrades?
Cancellation Policy
Still have questions?
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Activity code: C-5885P464
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 4 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Wild: everything + jungle bike tour, caves tour, photographer, breakfast and refreshments.
- Skip-the-line access to Rio Secreto Natural Reserve.
- Plus: everything + additional activities (bikes, rappelling, ziplining, underground river tour...).
- Buffet lunch and non-alcoholic beverages.
- Equipment and facilities: neoprene suit, life vest, helmet with lamp, towels, lockers.
- Expert specialized guide in English, Spanish.
- Transportation.
- Photographs.
- Alcoholic beverages.
The minimum age to participate is 7. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Rio Secreto Natural Reserve Ticket and Lunch with Upgrades is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Rio Secreto Natural Reserve Ticket and Lunch with Upgrades will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Wild: everything + jungle bike tour, caves tour, photographer, breakfast and refreshments
- Skip-the-line access to Rio Secreto Natural Reserve
- Plus: everything + additional activities (bikes, rappelling, ziplining, underground river tour...)
- Buffet lunch and non-alcoholic beverages
- Equipment and facilities: neoprene suit, life vest, helmet with lamp, towels, lockers...
- Expert specialized guide in English, Spanish
- Transportation
- Photographs
- Alcoholic beverages
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- For the Classic option, children must be 4 years old to participate in it, for the Plus option, they must be 7 years old, and for the Wild option, only adults are permitted (12 years old onwards).
- Please check the options as the physical level of the travelers is different
- Transportation is not included, clients must reach Rio Secreto on their own, but it is near public transportation.
