Private Tulum Ruins & Underground River Cenote Tour
Overview
Start in the morning at Tulum, the walled Maya city above the Caribbean Sea. Your SECTUR-certified local guide walks you through the temples and along the cliffs for about an hour and a half, explaining the history and the sea trade that made Tulum so important. Admission to Jaguar Park is included, so you can add the museum, lighthouse or watchtower if you like.
Then leave the busy side of Tulum behind. With life vests and waterproof flashlights, you enter a cave system in the Yucatan's underground river network, swim through crystal-clear water and come out into a cenote, far from the stops used by large tour groups. Finish with lunch at a local taqueria.
The tour is private, so only your group participates and the timing adapts to you. Pixan Travel's founder, Diego Viadero, guided travel writer Rick Steves and his family in the Yucatan, a trip Rick featured on his travel blog.
What's Included
- Lunch Local Tacos
- Bottled water
- Life vest and water proof flashlights
- Hotel pickup and drop-off
- Transportation private vehicle
- Certified Expert Guide
- Gratuities
- Personal expenses and souvenirs
- Pickup in Playa Mujeres or Costa Mujeres, paid in cash
Meeting and Pickup
Hotel pickup at 7:30 am from Playa del Carmen, Cancun, Tulum and the Riviera Maya. Pickups in Playa Mujeres and Costa Mujeres have an extra cost of USD 60 per booking, paid in cash.
What To Expect
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Tulum Archaeological Site
1 hour 30 minutes Admission Ticket Included
Akumal
1 hour 30 minutes Admission Ticket Free
Akumal
1 hour Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private Tulum Ruins & Underground River Cenote Tour?
Cancellation Policy
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Activity code: C-108587P1
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 14 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch. Local Tacos.
- Bottled water.
- Life vest and water proof flashlights.
- Hotel pickup and drop-off.
- Transportation private vehicle.
- Certified Expert Guide.
- Gratuities.
- Personal expenses and souvenirs.
- Pickup in Playa Mujeres or Costa Mujeres, paid in cash.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Tulum Ruins & Underground River Cenote Tour is as follows:
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Tulum Ruins & Underground River Cenote Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchLocal Tacos
- Bottled water
- Life vest and water proof flashlights
- Hotel pickup and drop-off
- Transportation private vehicle
- Certified Expert Guide
- Gratuities
- Personal expenses and souvenirs
- Pickup in Playa Mujeres or Costa Mujeres, paid in cash
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
