Private Transport Cancun | Airport and Hotels
Overview
Enjoy a private, comfortable and hassle-free transfer between Cancun International Airport and your hotel or accommodation in Cancun.
Your experience begins with pick-up at the time you indicate, either from the airport or your hotel. Upon arrival, your driver will be waiting for you at the assigned meeting point inside the arrival terminal or in the hotel lobby. It will also help you with your luggage and accompany you to your private air-conditioned vehicle.
Once on board, you will travel directly and without unnecessary stops to your destination. Upon arrival, we will drop you off in front of your hotel lobby or at the airport departure terminal, where the driver will also assist you with unloading your luggage so you can enjoy comfortable, safe and stress-free service.
What's Included
- Private transportation
- Pick-up and drop-off at the hotel/port
- Pick-up and drop-off at designated meeting points
- All Fees and Taxes
- Air-conditioned vehicle
- Tips
- Moving to other areas is at an additional cost
- Food and beverages, unless otherwise specified
- Transfer to hotels outside the Cancun Hotel Zone (Extra cost)
Meeting and Pickup
Arrivals: The driver will carry a sign with our logo. If your flight arrives at Terminal 2, please wait for us in front of the Welcome Bar. If your flight arrives at terminal 3, wait for us in front of Margarita Ville. If your flight arrives at terminal 4, wait for us in front of platform C.Check out from the hotel: A day before your return trip we will send your booking confirmation to the contact details you provide, to remind you of the time when the driver will pick you up at the hotel lobby where you are staying. We recommend you to be ready a few minutes before the agreed time, as the driver can only wait 10 minutes at the meeting point.
What To Expect
Enjoy a private, comfortable and hassle-free transfer between Cancun International Airport and your hotel or accommodation in Cancun.
Your experience begins with pick-up at the time you indicate, either from the airport or your hotel. Upon arrival, your driver will be waiting for you at the assigned meeting point inside the arrival terminal or in the hotel lobby. It will also help you with your luggage and accompany you to your private air-conditioned vehicle.
Once on board, you will travel directly and without unnecessary stops to your destination. Upon arrival, we will drop you off in front of your hotel lobby or at the airport departure terminal, where the driver will also assist you with unloading your luggage so you can enjoy comfortable, safe and stress-free service.
Important information:
Service is available between Cancun International Airport and any hotel or vacation accommodation located in Cancun or the Hotel Zone.
When booking, please indicate the name and address of your hotel or accommodation in the special comments box to ensure a smooth pick-up and transfer.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Private Transport Cancun | Airport and Hotels?
Cancellation Policy
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Activity code: C-451239P1
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 8 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- Pick-up and drop-off at the hotel/port.
- Pick-up and drop-off at designated meeting points.
- All Fees and Taxes.
- Air-conditioned vehicle.
- Tips.
- Moving to other areas is at an additional cost.
- Food and beverages, unless otherwise specified.
- Transfer to hotels outside the Cancun Hotel Zone (Extra cost).
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Transport Cancun | Airport and Hotels is as follows:
- Wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Transport Cancun | Airport and Hotels will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
- Pick-up and drop-off at the hotel/port
- Pick-up and drop-off at designated meeting points
- All Fees and Taxes
- Air-conditioned vehicle
- Tips
- Moving to other areas is at an additional cost
- Food and beverages, unless otherwise specified
- Transfer to hotels outside the Cancun Hotel Zone (Extra cost)
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
