Turtle Encounter Private Tour – Swim with Sea Turtles & Cenote
Overview
Experience a one-of-a-kind and exclusive private snorkeling tour that offers the opportunity to swim with turtles in Akumal.
Afterward, you can enjoy a refreshing swim in a cenote of your choice, accompanied by a certified guide. You can choose between three stunning cenotes: Jaguar, Nicte Ha, or Taak bi ha.
Additionally, you will enjoy a delightful snack at a local Mexican restaurant located in the heart of the jungle.
This tour is perfect for families and groups of friends, and it offers easy snorkeling for all skill levels.
What's Included
- Lunch at a local Mexican restaurant with one meal a la carte
- Water and sodas provided in the cooler of the van
- All taxes and commissions
- Snorkeling gear of the highest quality with life vests
- Pick-up and drop-off from your hotel or Airbnb by private air-conditioned minivan
- Cenote and Turtles cooperative fees, Beach entrance bracelet
- Certified, experienced and dedicated private guide
- Drinks at the restaurant
Meeting and Pickup
We pick up from all hotels - rentals located from Playa del Carmen to Tulum. An additional pick-up fee will be due to the guide on the day of the tour if you are staying in Puerto Morelos (USD 45) or Cancun (USD 90). If condo or house rental, we require the full name and address of the place, sharing location via phone upon arrival is requested.For the best experience, we advise choosing a pick-up time of 7:30 am. This will allow you to avoid both the crowds and the heat, ensuring a more enjoyable outing.No shows applies 15 minutes after confirmed pick up time.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Akumal Beach
1 hour Admission Ticket Included
Cenote Taak Bi Ha
1 hour Admission Ticket Included
Parque Dos Ojos
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Swimming skill mandatory
- Children of less than 3 years old can not participate.
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Turtle Encounter Private Tour – Swim with Sea Turtles & Cenote?
Cancellation Policy
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Activity code: C-12011P25
Traveler Photos
Reviews
Average 4.99 out of 5 stars based on 75 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch at a local Mexican restaurant with one meal a la carte.
- Water and sodas provided in the cooler of the van.
- All taxes and commissions.
- Snorkeling gear of the highest quality with life vests.
- Pick-up and drop-off from your hotel or Airbnb by private air-conditioned minivan.
- Cenote and Turtles cooperative fees, Beach entrance bracelet.
- Certified, experienced and dedicated private guide.
- Drinks at the restaurant.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 3. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Turtle Encounter Private Tour – Swim with Sea Turtles & Cenote is as follows:
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Turtle Encounter Private Tour – Swim with Sea Turtles & Cenote will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Lunch at a local Mexican restaurant with one meal a la carte
- Water and sodas provided in the cooler of the van
- All taxes and commissions
- Snorkeling gear of the highest quality with life vests
- Pick-up and drop-off from your hotel or Airbnb by private air-conditioned minivan
- Cenote and Turtles cooperative fees, Beach entrance bracelet
- Certified, experienced and dedicated private guide
- Drinks at the restaurant
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Swimming skill mandatory
- Children of less than 3 years old can not participate.
