Refreshing Tour to 3 Cenotes at Riviera Maya, with Transportation
Overview
Refresh your day in the Riviera Maya with a shared cenote experience designed for travelers who want clear freshwater, peaceful jungle scenery, and a relaxed connection with nature. This tour takes you beyond the beach and into the region’s limestone landscapes, where cenotes create some of the most beautiful swimming spots in the Yucatán Peninsula.
Your experience begins with shared transportation from your hotel or confirmed meeting point, giving you an easy start before heading toward the cenote route. The first visit takes you to Cenote Yum-Ha, a natural freshwater setting where you can swim, relax, and enjoy the calm beauty of the area with the guidance of the team.
The journey continues to the cenote area where Luna and Sombra are located together, offering another refreshing moment surrounded by natural scenery. After enjoying the water, complete the experience with a Mexican dish and a light drink, adding a simple and flavorful ending to this easygoing nature escape.
What's Included
- Lifejackets for swimming
- Pick-up in shared transportation
- Visit to three cenotes, Swimming is allowed
- Delicious Mexican food dish
- Round trip aboard our air-conditioned vans
- 1 bottled water on the van per person
- Certified guides specialized in Mayan culture who will accompany you
- Drinks at restaurant
- Mayan jungle and cenote conservation Tax (29 USD per person)
Meeting and Pickup
We offer roundtrip transportation (from hotel or meeting point, as applicable) for all travelers who book this tour.Areas to which the transportation service applies:PLAYA DEL CARMEN: • Downtown Playa del Carmen (for hotels on the coast, due to the narrow streets, the closest meeting point applies) • Hotel zone • Playacar • Dorado Royale • Playa Paraiso • Punta Maroma • El Caracol • Paa MulRIVIERA MAYA: • Puerto Aventuras • Xpu Ha • Akumal • ChemuyilTULUM: • Downtown Tulum, hotel zone and metropolitan area: Only 8 meeting points applies within the city (#1 Súper Akí Tulum. #2 Chedraui Selecto Tulum. #3 Hotel Secrets Tulum Resort & Beach Club. #4 Copal Tulum. #5 Oxxo Veleta. #6. Restaurant Camello Jr. #7 Mistiq Tulum Market. #8 Hotel Kore Tulum Retreat and Spa). • Tulsayab • Jacinto Pat • XcacelNOTE: Some hotels or hotel complexes on the list do not allow access to the facilities, so pick-up at the closest possible access or entrance applies.NOTE 2: Some hotels or lodging centers are located in areas with difficult access (very narrow streets, alleys, streets in poor condition, blockages, or for security reasons), so pick-up at the closest possible point applies.NOTE 3: The exact pick-up time varies by hotel. Some estimated times are: • 9 AM tour Playa del Carmen: 7:15 AM / 8:00 AM Riviera Maya: 7:45 AM / 8:50 AM Tulum: 8:00 AM / 8:50 AM• 1 PM tour Playa del Carmen: 11:00 AM / 12:00 PM Riviera Maya: 11:40 AM / 12:50 PM Tulum: 12:00 PM / 12:50 PMThe time shown on your ticket is the start time of the tour.*** If your hotel is not listed, please ask us if we can pick you up there, or what would be the closest possible meeting point. ****** You will receive a final confirmation message (one day before the scheduled date of your excursion) with the exact pick-up time and point, to your contact information. ***
What To Expect
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Safe & secure Easy breezy Hassle‑free
Riviera Maya (pass by)
Tulum
1 hour 30 minutes Admission Ticket Free
Tulum
1 hour 30 minutes Admission Ticket Free
Tulum
1 hour 30 minutes Admission Ticket Free
Riviera Maya (pass by)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 45 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Refreshing Tour to 3 Cenotes at Riviera Maya, with Transportation?
Cancellation Policy
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Activity code: C-406344P16
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Reviews
Average 5.00 out of 5 stars based on 1 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lifejackets for swimming.
- Pick-up in shared transportation.
- Visit to three cenotes, Swimming is allowed.
- Delicious Mexican food dish.
- Round trip aboard our air-conditioned vans.
- 1 bottled water on the van per person.
- Certified guides specialized in Mayan culture who will accompany you.
- Drinks at restaurant.
- Mayan jungle and cenote conservation Tax (29 USD per person).
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Refreshing Tour to 3 Cenotes at Riviera Maya, with Transportation is as follows:
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Refreshing Tour to 3 Cenotes at Riviera Maya, with Transportation will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Lifejackets for swimming
- Pick-up in shared transportation
- Visit to three cenotes, Swimming is allowed
- Delicious Mexican food dish
- Round trip aboard our air-conditioned vans
- 1 bottled water on the van per person
- Certified guides specialized in Mayan culture who will accompany you
- Drinks at restaurant
- Mayan jungle and cenote conservation Tax (29 USD per person)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 45 travelers
