Jungala Aqua Experience
Overview
LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION
Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation.
We present the exclusive water oasis you’ve always dreamed of. With the best and most luxurious water attractions for the whole family, private cabanas, and concierge service—all immersed in the nature of the Riviera Maya. We invite you to challenge your senses, elevate your adrenaline, and discover the most extraordinary experience that only Vidanta can offer.
What's Included
- Concierge service
- Free Wi-Fi service
- Towels
- Showers
- Food and Drinks
- Transportation
- Locker
Meeting Location
Jungala Aqua Experience
km 48 Carretera Cancun, Playa del Carmen, Quintana Roo 77710, Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
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Jungala Aqua Experience
Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
- Infants and small children can ride in a pram or stroller
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Jungala Aqua Experience?
Cancellation Policy
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Activity code: C-196419P1
Traveler Photos
Reviews
Average 4.41 out of 5 stars based on 120 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Concierge service.
- Free Wi-Fi service.
- Towels.
- Showers.
- Food and Drinks.
- Transportation.
- Locker.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 3. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Jungala Aqua Experience is as follows:
- Wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Jungala Aqua Experience will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Concierge service
- Free Wi-Fi service
- Towels
- Showers
- Food and Drinks
- Transportation
- Locker
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
- Infants and small children can ride in a pram or stroller
- This tour/activity will have a maximum of 10 travelers
