Half-Day Tour: Turtles in Akumal and Cenote with Pickup
Overview
Combine two natural experiences of the Riviera Maya into one excursion. Snorkel in Akumal Bay to observe sea turtles in their natural habitat and then explore a private cenote in the jungle, selected between Ix Balam or Yum Balam depending on the day's operation. Includes pickup at selected hotels or meeting points, shared transportation with air conditioning, certified guide, drinking water, light snack, snorkel equipment, life jacket, and entrance to the cenote park. The pickup and total duration vary according to the accommodation's location.
What's Included
- Snacks Light snack of Mexican empanadas
- Bottled water Drinking water during the excursion
- Snorkel with Turtles
- Access ticket to cenote park
- Shared air-conditioned transportation from your nearest hotel or meeting point.
- Snorkeling in Cenote
- Snorkeling gear and life jacket mandatory
- Activity guide
- Mandatory fee for marine fauna conservation and access to Akumal, payable on the day of the tour. Applies to adults, children, and infants.
- Professional photographs available for purchase
Meeting and Pickup
We offer pickup exclusively at authorized hotels and meeting points listed in the selector, within Cancún, Playa del Carmen, Riviera Maya, Akumal, and Tulum. We also pick up at Dreams Sapphire Resort & Spa, Dreams Jade Resort & Spa, and El Dorado Maroma; if any of them do not appear in the selector, write to us to assign the correct point. The exact time is confirmed one day before and may vary depending on the route. Show up 10 minutes early and keep your phone available.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Akumal
45 minutes Admission Ticket Free
Tulum
1 hour 15 minutes Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 21 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Half-Day Tour: Turtles in Akumal and Cenote with Pickup?
Cancellation Policy
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Activity code: C-201089P12
Traveler Photos
Reviews
Average 4.79 out of 5 stars based on 14 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Snacks. Light snack of Mexican empanadas.
- Bottled water. Drinking water during the excursion.
- Snorkel with Turtles.
- Access ticket to cenote park.
- Shared air-conditioned transportation from your nearest hotel or meeting point.
- Snorkeling in Cenote.
- Snorkeling gear and life jacket mandatory.
- activity guide.
- Mandatory fee for marine fauna conservation and access to Akumal, payable on the day of the tour. Applies to adults, children, and infants.
- Professional photographs available for purchase.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Half-Day Tour: Turtles in Akumal and Cenote with Pickup is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Half-Day Tour: Turtles in Akumal and Cenote with Pickup will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- SnacksLight snack of Mexican empanadas
- Bottled waterDrinking water during the excursion
- Snorkel with Turtles
- Access ticket to cenote park
- Shared air-conditioned transportation from your nearest hotel or meeting point.
- Snorkeling in Cenote
- Snorkeling gear and life jacket mandatory
- Activity guide
- Mandatory fee for marine fauna conservation and access to Akumal, payable on the day of the tour. Applies to adults, children, and infants.
- Professional photographs available for purchase
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 21 travelers
