5 hidden cenotes jungle experience
Overview
Escape to five hidden cenotes inside a private protected jungle property, where crystal-clear waters, lush tropical vegetation and complete tranquility create one of the Riviera Maya's most exclusive nature experiences.
Created by passionate local hosts and trusted by hundreds of travelers with 300+ verified 5-star reviews, this is the original cenote experience that has inspired many others across the region.
Your experience includes:
- Round-trip transportation from Playa del Carmen
- Exclusive access to five private cenotes
- Swim in four unique cenotes (one remains sacred and protected)
- Life jacket, snorkeling goggles and guided exploration
- Complete meal at Lara & Luca Restaurant
Small groups and personalized guidance throughout the day
Operating year-round, this experience runs even in light rain, making it a reliable choice in every season.
Designed for travelers who value authentic nature, comfort and quality over crowded excursions.
What's Included
- Lunch A delicious full meal at Lara y Luca international restaurant: fresh, flavorful dishes in a comfortable A/C setting, with vegetarian options and great service included.
- Snacks Refresh and unwind after the adventure with a complimentary drink included with your meal: choose from bottled water, soft drinks, the fresh fruit water of the day, or an ice-cold beer.
- Bottled water A complimentary bottle of water x person
- Entrance ticket granting access to all five cenotes.
- Air-conditioned vehicle
- Life jackets and goggles are fully included, for a safe and comfortable experience.
- Your guide will also remain with the group in the water, ensuring a safe and enjoyable experience
- Gratuities for guide are optional and appreciated as a kind gesture for their knowledge and service.
Meeting Location
Diag. Aeropuerto MZ 29-
fase II, Playacar, 77710 Playa del Carmen, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Puerto Aventuras
2 hours 30 minutes Admission Ticket Free
Lara&Luca Playa del Carmen
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- No recomendado para viajeros que no pueden caminar por su cuenta o bajar escaleras
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 24 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the 5 hidden cenotes jungle experience?
Cancellation Policy
Still have questions?
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Activity code: C-304010P1
Traveler Photos
Reviews
Average 4.99 out of 5 stars based on 277 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Lunch. A delicious full meal at Lara y Luca international restaurant: fresh, flavorful dishes in a comfortable A/C setting, with vegetarian options and great service included.
- Snacks. Refresh and unwind after the adventure with a complimentary drink included with your meal: choose from bottled water, soft drinks, the fresh fruit water of the day, or an ice-cold beer.
- Bottled water. A complimentary bottle of water x person.
- Entrance ticket granting access to all five cenotes.
- Air-conditioned vehicle.
- Life jackets and goggles are fully included, for a safe and comfortable experience.
- Your guide will also remain with the group in the water, ensuring a safe and enjoyable experience.
- Gratuities for guide are optional and appreciated as a kind gesture for their knowledge and service.
The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the 5 hidden cenotes jungle experience is as follows:
- Public transportation options are available nearby
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- No recomendado para viajeros que no pueden caminar por su cuenta o bajar escaleras
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for 5 hidden cenotes jungle experience will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchA delicious full meal at Lara y Luca international restaurant: fresh, flavorful dishes in a comfortable A/C setting, with vegetarian options and great service included.
- SnacksRefresh and unwind after the adventure with a complimentary drink included with your meal: choose from bottled water, soft drinks, the fresh fruit water of the day, or an ice-cold beer.
- Bottled waterA complimentary bottle of water x person
- Entrance ticket granting access to all five cenotes.
- Air-conditioned vehicle
- Life jackets and goggles are fully included, for a safe and comfortable experience.
- Your guide will also remain with the group in the water, ensuring a safe and enjoyable experience
- Gratuities for guide are optional and appreciated as a kind gesture for their knowledge and service.
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- No recomendado para viajeros que no pueden caminar por su cuenta o bajar escaleras
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 24 travelers
