El Cielo Cozumel
Overview
Our experience begins with transportation from your hotel to the
maritime terminal of Playa del Carmen where we will take the ferry to cross to the island, upon arrival a boat will be waiting for us to take us to visit 2 reefs (Palancar and Colombia), we will continue our tour and go to the beautiful beach “El Cielo” where You will be able to observe dozens of starfish at a depth of no more than 3 meters,
We will continue the tour to El Cielito beach where the depth of the sea is no greater than 1 meter, there you can observe manta rays and fish that will cross your feet, an experience that you cannot miss, we will end our tour on the Island of Cozumel where you will have free time after eating at the restaurant where you can delight your palate with a unique seasoning, we finish the tour at the doors of your hotel again.
What's Included
- Lunch Depends on your choice
- Alcoholic beverages Bottled water, soft drinks and margaritas
- Carbonated beverages Soda/Pop
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Dock tax included
Meeting and Pickup
Not all hotels offer pick-up, it is important to verify when making the reservation, if you are in an Airbnb or others (Puerto Morelos / Playa del Carmen), a hotel or starting point will be established as a reference.Travelers must arrive 10 minutes before the assigned pick-up time, since if they are not in the hotel lobby or previously established meeting point, a NO SHOW will be made and the transportation will not be able to pick them up again.
C. 1 Bis Sur Manzana 7 Lote 17
Playacar, 77400 Playa del Carmen, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Cozumel
40 minutes Admission Ticket Free
Parque Nacional Arrecifes de Cozumel
25 minutes Admission Ticket Included
Playa El Cielo
20 minutes Admission Ticket Included
Palancar Reef
20 minutes Admission Ticket Included
Columbia Reef
20 minutes Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 17 travelers
Frequently Asked Questions (9)
Q: Will I get seasick on El Cielo Cozumel?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-193174P8
Traveler Photos
Reviews
Average 4.57 out of 5 stars based on 7 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (9)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch. Depends on your choice.
- Alcoholic beverages. Bottled water, soft drinks and margaritas.
- Carbonated beverages. Soda/Pop.
- Bottled water.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Dock tax included.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the El Cielo Cozumel is as follows:
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for El Cielo Cozumel will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchDepends on your choice
- Alcoholic beveragesBottled water, soft drinks and margaritas
- Carbonated beveragesSoda/Pop
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Dock tax included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 17 travelers
