Private Cenote & Cave – Playa del Carmen, Mayan Culture & Fossils
Overview
Highlight:
- Private 2–3 hr cenote & cave tour from Playa del Carmen. Explore secluded Sac Pool, swim & snorkel in clear waters, see fossils & Mayan artifacts with expert guide, away from crowds.
Unlike most cenote tours that rush you in and out in under an hour, we give you a full 2–3 hours to swim, snorkel, and truly explore at your own pace. Your adventure takes place at Sac Pool — a remote, privately owned cenote hidden far from the crowds. This means no other groups, no interruptions — just your private party and the breathtaking beauty of crystal-clear waters, ancient fossils, and dramatic cave formations. Led by a passionate local guide who shares fascinating insights into Mayan history and geology, this is the authentic, crowd-free cenote experience travelers dream about.
Cenote Sac Pool (privately owned and exclusive tour)
- Recommended for all levels
- Low to moderate endurance required
- Tour length: 2 - 3 hours (all other tours only go for 45 minutes)
What's Included
- Snacks
- Bottled water
- Helmet with lamp
- All Fees and Taxes
- Life jacket (not obligatory)
- Fruit
- Bi-lingual guide
- Wetsuit (can be rented at location for $10)
Meeting and Pickup
Av. CTM 5-
Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
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Cenote Chaak Tun
3 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- IMPORTANT: If your reservation is less than 24 hours before, communicate with us immediately in order to confirm your tour and align with you the meeting point and time. IF YOU HAVE NOT RECEIVED A VERBAL CONFIRMATION FROM OUR TEAM, YOUR TOUR IS NOT CONFIRMED!
- For very last minute reservations (less than 12 hours before tour): If you have not received a verbal confirmation from our reservation team, your tour will automatically be re-scheduled for the following day.
- The meeting point is at 8:00am at the Sangha-Rito restaurant, next to Starbucks in the center of Playa del Carmen. If your hotel is within Playa del Carmen we may be able to pick you up. Please contact us as soon as possible and provide us with the hotel name and room number.
- Please provide WhatsApp number, your hotel name and room number.
- Transportation is in a shared van. Please be at the pick up point on time.
- This tour/activity will have a maximum of 8 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Private Cenote & Cave – Playa del Carmen, Mayan Culture & Fossils?
Cancellation Policy
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Activity code: C-127626P6
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 39 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Snacks.
- Bottled water.
- Helmet with lamp.
- All Fees and Taxes.
- Life jacket (not obligatory).
- Fruit.
- Bi-lingual guide.
- Wetsuit (can be rented at location for $10).
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private Cenote & Cave – Playa del Carmen, Mayan Culture & Fossils is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Cenote & Cave – Playa del Carmen, Mayan Culture & Fossils will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Snacks
- Bottled water
- Helmet with lamp
- All Fees and Taxes
- Life jacket (not obligatory)
- Fruit
- Bi-lingual guide
- Wetsuit (can be rented at location for $10)
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- IMPORTANT: If your reservation is less than 24 hours before, communicate with us immediately in order to confirm your tour and align with you the meeting point and time. IF YOU HAVE NOT RECEIVED A VERBAL CONFIRMATION FROM OUR TEAM, YOUR TOUR IS NOT CONFIRMED!
- For very last minute reservations (less than 12 hours before tour): If you have not received a verbal confirmation from our reservation team, your tour will automatically be re-scheduled for the following day.
- The meeting point is at 8:00am at the Sangha-Rito restaurant, next to Starbucks in the center of Playa del Carmen. If your hotel is within Playa del Carmen we may be able to pick you up. Please contact us as soon as possible and provide us with the hotel name and room number.
- Please provide WhatsApp number, your hotel name and room number.
- Transportation is in a shared van. Please be at the pick up point on time.
- This tour/activity will have a maximum of 8 travelers
