Private 9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory
Overview
Take a 1.5-hour walking tour of Ground Zero and the National September 11 Memorial, and gain insight into the September 11 attacks on the World Trade Center. A local guide shares firsthand stories of the event and its aftermath while you visit 9/11-related sites such as St Paul’s Chapel, the Fireman’s Memorial and the reflecting pools, an homage to the thousands of lives lost. You may also upgrade your tour to include a pre-reserved ticket to the One World Observatory.
What's Included
- Narrated walking tour
- One World Observatory Admission (if option selected)
- Private Guide with personal connection to 9/11
- Gratuities
- 9/11 Museum Entry (upgradable on site)
Meeting Location
185 Greenwich Street
New York, NY 10007, USA
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
117 West Street
New York, NY 10007, USA
Tour will end at One World Observatory. You will enter the observatory on your own after the tour. Tickets are only included if that option is selected.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
St. Paul's Chapel
15 minutes Admission Ticket Free
The National 9/11 Memorial & Museum
45 minutes Admission Ticket Free
One World Observatory
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- A moderate amount of walking is involved. Please wear comfortable shoes
- Please dress appropriately and bring layers in case of cold weather
- One World Observatory admission is NOT included unless option is selected at time of booking
- Children 5 and under free with paid adult ticket
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private 9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory?
Cancellation Policy
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Activity code: C-5250GZOWOPRIVATE
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Reviews
Average 4.91 out of 5 stars based on 65 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Narrated walking tour.
- One World Observatory Admission (if option selected).
- Private Guide with personal connection to 9/11.
- Gratuities.
- 9/11 Museum Entry (upgradable on site).
The minimum age to participate is 6. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private 9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private 9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Narrated walking tour
- One World Observatory Admission (if option selected)
- Private Guide with personal connection to 9/11
- Gratuities
- 9/11 Museum Entry (upgradable on site)
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- A moderate amount of walking is involved. Please wear comfortable shoes
- Please dress appropriately and bring layers in case of cold weather
- One World Observatory admission is NOT included unless option is selected at time of booking
- Children 5 and under free with paid adult ticket
