New York Private 9/11 Memorial Tour with Optional Museum Ticket
Overview
The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience following our guided tour.
What's Included
- Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
- Tour of Ground Zero, including outside St. Paul’s Chapel
- Tales of heroism, tragedy, and resilience to enrich your visit
- Guided visit to the 9/11 Memorial
- New York City private guide with a personal connection to 9/11
- Gratuities
Meeting Location
185 Greenwich Street
New York, NY 10007, USA
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
180 Greenwich Street
New York, NY 10007, USA
The tour ends at the 9/11 Memorial. If option is selected you will go into the museum after the tour and have as much time as you like to explore on your own.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
St. Paul's Chapel
15 minutes Admission Ticket Free
9/11 Memorial Pools
45 minutes Admission Ticket Included
The National 9/11 Memorial & Museum
2 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- A moderate amount of walking is involved. Please wear comfortable shoes.
- Please dress appropriately and bring layers in case of cold weather.
- 9/11 Museum admission is NOT included unless option is selected at time of booking.
- There is airport style security at the 9/11 Museum. All large bags must be checked.
- Children 5 and under free with paid adult ticket
- Our guided tour is 90 minutes. You can also add on a visit to the 9/11 Museum, which takes about two hours. Please note, if you have booked our 2pm guided tour with Museum access, your Museum visit will be limited to 90 minutes due to the Museum’s 5pm closing times
Frequently Asked Questions (7)
Q: What is the cancellation policy for the New York Private 9/11 Memorial Tour with Optional Museum Ticket?
Cancellation Policy
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Activity code: C-5250GZPRIVATE
Traveler Photos
Reviews
Average 4.96 out of 5 stars based on 283 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket.
- Tour of Ground Zero, including outside St. Paul’s Chapel.
- Tales of heroism, tragedy, and resilience to enrich your visit.
- Guided visit to the 9/11 Memorial.
- New York City private guide with a personal connection to 9/11.
- Gratuities.
The minimum age to participate is 6. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the New York Private 9/11 Memorial Tour with Optional Museum Ticket is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for New York Private 9/11 Memorial Tour with Optional Museum Ticket will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
- Tour of Ground Zero, including outside St. Paul’s Chapel
- Tales of heroism, tragedy, and resilience to enrich your visit
- Guided visit to the 9/11 Memorial
- New York City private guide with a personal connection to 9/11
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- A moderate amount of walking is involved. Please wear comfortable shoes.
- Please dress appropriately and bring layers in case of cold weather.
- 9/11 Museum admission is NOT included unless option is selected at time of booking.
- There is airport style security at the 9/11 Museum. All large bags must be checked.
- Children 5 and under free with paid adult ticket
- Our guided tour is 90 minutes. You can also add on a visit to the 9/11 Museum, which takes about two hours. Please note, if you have booked our 2pm guided tour with Museum access, your Museum visit will be limited to 90 minutes due to the Museum’s 5pm closing times
