Overview
Discover NYC like never before with the ultimate combo ticket that brings together two of the city’s most iconic experiences—get starstruck at Madame Tussauds New York, where you can snap selfies with world-famous celebs like Lady Gaga, Marilyn Monroe, Bad Bunny, and more. Then dive into immersive exhibits that bring you closer to the worlds of entertainment, fashion, sports, and history.
Then see the Big Apple from a new perspective aboard a Big Bus open-top sightseeing tour. Explore the city with 13 convenient stops to hop on or hop off at your own pace at major landmarks like the Statue of Liberty, Empire State Building, and 9/11 Memorial. Experience the city from the heights of an open-top double decker and hear the history and hidden stories with our digital commentary available in multiple languages.
What's Included
- 24-Hour Big Bus Hop-on Hop-off Ticket
- Big Bus Tours app (ticket storage, live tracking and ticket activation)
- Open-top Double Decker Bus
- Downtown Loop - 13 convenient hop-on hop-off stops
- Big Bus app for city information and real-time bus tracking
- Digital commentary available in multiple languages
- Hotel pick-up or drop-off
Meeting Location
1600 Broadway
New York, NY 10019, USA
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
1 Stop | 7 Points of Interest
Duration: 1 hour 30 minutes
Operating Schedule: Tour Duration: 90 Minutes Frequency: every 30 minutes Tour operates 9am-4.30pm
M&M'S New York
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Please notify Big Bus in advance if in need of ADA services and wheelchair access
- All strollers must be folded while aboard
- Madame Tussauds operates 10AM-7PM and is located at 234 W 42nd St
- Guests may activate ticket in two ways: 1. Download and open the Big Bus app. Tap "Add Booking" and enter your booking reference. On the day of travel, open your ticket and press "Activate" then show your activated ticket to the driver at any stop along the route. Plus, use the app for route information and live bus tracking. 2. Redeem voucher and activate with Big Bus staff at 7th Ave & W 48th St (Outside M&Ms World), or with a driver at any stop along the route.
Frequently Asked Questions (7)
Q: What is the cancellation policy for the New York: Madame Tussauds Wax Museum and 24hr Hop-on Hop-off Tour?
Cancellation Policy
Still have questions?
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Activity code: C-5096P71
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- 24-Hour Big Bus Hop-on Hop-off Ticket.
- Big Bus Tours app (ticket storage, live tracking and ticket activation).
- Open-top Double Decker Bus.
- Downtown Loop - 13 convenient hop-on hop-off stops.
- Big Bus app for city information and real-time bus tracking.
- Digital commentary available in multiple languages.
- Hotel pick-up or drop-off.
The minimum age to participate is 3. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the New York: Madame Tussauds Wax Museum and 24hr Hop-on Hop-off Tour is as follows:
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for New York: Madame Tussauds Wax Museum and 24hr Hop-on Hop-off Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- 24-Hour Big Bus Hop-on Hop-off Ticket
- Big Bus Tours app (ticket storage, live tracking and ticket activation)
- Open-top Double Decker Bus
- Downtown Loop - 13 convenient hop-on hop-off stops
- Big Bus app for city information and real-time bus tracking
- Digital commentary available in multiple languages
- Hotel pick-up or drop-off
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Please notify Big Bus in advance if in need of ADA services and wheelchair access
- All strollers must be folded while aboard
- Madame Tussauds operates 10AM-7PM and is located at 234 W 42nd St
- Guests may activate ticket in two ways: 1. Download and open the Big Bus app. Tap "Add Booking" and enter your booking reference. On the day of travel, open your ticket and press "Activate" then show your activated ticket to the driver at any stop along the route. Plus, use the app for route information and live bus tracking. 2. Redeem voucher and activate with Big Bus staff at 7th Ave & W 48th St (Outside M&Ms World), or with a driver at any stop along the route.
