Private Guided City Tour | New Orleans

2 Reviews |

Recommended by 100% of reviewers

| New Orleans, USA

2 to 3 hours (approx.)

Hotel pickup offered

Mobile ticket

Offered in: English

Instant confirmation

Overview

Experience New Orleans like a true local aboard a private luxury vehicle with Jazzy Limousine & Shuttle. Private guided pickup is limited to New Orleans and Metairie hotels, Airbnbs, residences, and addresses. City Balloon Tours departures are 08:00, 12:00, and 16:00. The route can include the French Quarter, Garden District, Treme, City Park, and the Port of New Orleans as an itinerary stop; out-of-area pickups require a manual quote. Choose a private SUV (up to 6) or Mercedes Sprinter (up to 14).

What's Included

Completely Customizable Tour
Location pickup and drop-off at your convenience
Private SUV or Sprinter van
Licensed chauffeur/tour-guide sharing stories of NOLA’s culture and charm

Gratuity

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Meeting and Pickup

Pickup point

Pickup details

Private guided New Orleans city tour pickup is limited to New Orleans and Metairie hotels, Airbnbs, residences, and addresses. Three Viator departure times are offered: 08:00, 12:00, and 16:00. The Port of New Orleans is an itinerary stop only; out-of-area pickups require a manual quote. Travelers must select a listed pickup location.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

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French Quarter

Explore the heart of New Orleans in the French Quarter, where the city was founded. Guests will see Jackson Square, St. Louis Cathedral, and the Ursuline Convent while learning about French and Spanish colonial influence. Pass by the legendary Lafitte’s Blacksmith Shop and Congo Square, the birthplace of jazz and African cultural traditions. This portion also includes a drive-by of St. Louis Cemetery #1, home of the famed Voodoo Queen Marie Laveau, with insights into above-ground burial practices and local legends.

45 minutes Admission Ticket Free

Frenchmen Street

Explore the vibrant Marigny neighborhood and Frenchmen Street, known as the live music capital of New Orleans. Guests will see where locals go for authentic jazz, nightlife, and art markets. This section highlights the modern cultural scene and contrasts with the historic French Quarter.

15 minutes Admission Ticket Free

Treme

Drive through Tremé, one of the oldest African American neighborhoods in the United States and a cornerstone of New Orleans culture. Pass Louis Armstrong Park and hear the story of how this neighborhood shaped jazz, brass band traditions, and civil rights history. This area offers a deeper look into the authentic cultural identity of the city beyond the tourist districts.

15 minutes Admission Ticket Free

Arts District / Warehouse District

Travel through the Warehouse and Arts District, a revitalized area blending historic industrial buildings with modern galleries, museums, and business hubs. See Gallier Hall, St. Patrick’s Church, and Lafayette Square while learning about New Orleans’ American expansion, Irish immigrant influence, and transformation into a thriving cultural and commercial district.

20 minutes Admission Ticket Free

St. Louis Cemetery No. 3

Visit St. Louis Cemetery #3, one of the most picturesque and accessible cemeteries in New Orleans. Guests will have the opportunity to walk among historic above-ground tombs while learning about burial traditions, architectural styles, and cultural practices unique to the region. This stop offers a closer look at the city’s fascinating relationship with death and remembrance.

15 minutes Admission Ticket Free

City Park

Enjoy a relaxing stop in City Park, one of the largest urban parks in the country. Guests can stroll beneath centuries-old oak trees, take photos, and explore the scenic surroundings. This stop includes a visit to Café du Monde at City Park, where guests can enjoy freshly made beignets and coffee in a quieter, more relaxed setting than the French Quarter.

30 minutes Admission Ticket Free

Lake Pontchartrain

Take in views of Lake Pontchartrain, one of the largest inland saltwater lakes in the United States. Learn about the region’s geography, levee systems, and the environmental factors that have shaped New Orleans over time, including hurricane impacts and flood protection.

15 minutes Admission Ticket Free

Port of New Orleans

Conclude the tour with views of the Mississippi River and the Port of New Orleans, one of the busiest ports in the country. Guests will learn how the river has driven commerce, culture, and global trade, making New Orleans one of the most important cities in American history.

15 minutes Admission Ticket Free

Show 7 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller
Infants are required to sit on an adult’s lap

Frequently Asked Questions (8)

Q: What is the cancellation policy for the Private Guided City Tour | New Orleans?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-132425P12

Traveler Photos

Reviews

5.00

2 reviews

Average 5.00 out of 5 stars based on 2 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

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Rewards

Rewards is a loyalty program operated by City Balloon Tours. Rewards may be earned by any eligible person holding a City Balloon Tours account, subject to the City Balloon Tours customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on City Balloon Tours or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

Redeeming rewards

To redeem rewards, you must be logged into your City Balloon Tours account. You can redeem them on City Balloon Tours or on any other participating site.
Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard City Balloon Tours customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
Rewards are non-transferable and cannot be redeemed for cash.
If rewards are redeemed against a booking that is canceled or refunded, the rewards will be reissued to your account.

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Cancellation Policies

City Balloon Tours uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
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Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

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Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
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If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
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To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

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Severability and Waiver

Severability
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Waiver
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Translation Interpretation

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Changes to These Terms and Conditions

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