Overview
Discover one of the New Seven Wonders of the World on this guided experience from Merida to the majestic Mayan city of Chichen Itza. Explore its ancient history with an expert guide, marvel at the imposing Pyramid of Kukulkán, the Ball Game and the Observatory. Enjoy free time to explore at your own pace, take unforgettable photos and immerse yourself in the unique energy of the site. This experience is perfect for those looking for an authentic connection with Mayan culture, combining comfort, knowledge and personalized service.
Complete your adventure with a visit to a beautiful cenote where you can swim in crystal clear waters surrounded by nature. Savor typical regional food made by local hands and relax as we take you back safely. Ideal for couples, families or curious travelers. Make your trip unforgettable and book today!
What's Included
- Bottled water
- This service includes roundtrip transportation to your hotel from Merida
- Meals This service does not include Lunch
- Admission to Chichen Itza not included: $648 MXN foreign, $190–$290 MXN Mexican, $95 MXN children (3–12 years old), free under 3.
Meeting and Pickup
We will contact you one day before the tour to confirm the exact pick-up time. Please be ready in your hotel lobby or at the agreed point at least 10 minutes before the scheduled time. If the meeting point is Paseo de Montejo, the guide will wait for you in front of the restaurant Tropico 56 with a sign with the tour information
What To Expect
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Chichen Itza
2 hours Admission Ticket Free
Cenote Saamal
2 hours Admission Ticket Included
Valladolid
1 hour Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 12 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Live the Chichen Itza and cool off in a Sacred Cenote?
Cancellation Policy
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Activity code: C-5587230P3
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (CST).
- Bottled water.
- This service includes roundtrip transportation to your hotel from Merida.
- Meals. This service does not include Lunch.
- Admission to Chichen Itza not included: $648 MXN foreign, $190–$290 MXN Mexican, $95 MXN children (3–12 years old), free under 3.
The minimum age to participate is 12..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Live the Chichen Itza and cool off in a Sacred Cenote is as follows:
- Public transportation options are available nearby
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Live the Chichen Itza and cool off in a Sacred Cenote will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled water
- This service includes roundtrip transportation to your hotel from Merida
- MealsThis service does not include Lunch
- Admission to Chichen Itza not included: $648 MXN foreign, $190–$290 MXN Mexican, $95 MXN children (3–12 years old), free under 3.
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 12 travelers
