Private Walking Tour: Madrid Old Town & Stunning City Views

38 Reviews |

Recommended by 100% of reviewers

|

Badge of Excellence | Madrid, Spain

3 hours (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Explore the origins of Madrid on a private 3-hour walking tour and learn about Madrid, its history, culture, traditons and people.

This tour is a fantastic introduction to the history of the Spanish capital from its foundation by the Muslims to the present day.

Discover the narrow streets of the Old Town and hear fascinating stories about Madrid.

Your experience concludes at the spectacular rooftop terrace of the Riu Plaza España Hotel, offering breathtaking 360° views of Madrid from the 27th floor, over 100 meters above the ground.

What's Included

Viewpoint tickets included
Private tour
Local taxes
Local guide

Gratuities
Hotel pickup and drop-off

See 1 more See 2 more

Meeting Location

Meeting point

Puerta del Sol
Madrid, Spain

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Plaza de España
Moncloa - Aravaca, Madrid, Spain

The tour ends at the rooftop viewpoint of the Riu Plaza España Hotel, where you’ll enjoy the best panoramic views of Madrid from the 27th floor — more than 100 meters above the city.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

OgoTours

Puerta del Sol is one of the most emblematic and busiest places in the city. Learn about Puerta del Sol Square and its most important spots: Oso and Strawberry Tree, Kilometre Zero and King Charles III

15 minutes Admission Ticket Free

Plaza Mayor

We will visit Plaza Mayor, one of the best examples of baroque architecture in Spain.

10 minutes Admission Ticket Free

Mercado San Miguel

Discover the emblematic San Miguel Market and feast your senses. There is no better place in Madrid to learn a little about the fantastic and tasty Spanish food.

10 minutes Admission Ticket Free

Plaza de la Villa

This charming square full of tourists today was the heart of the city in the middle ages; here public executions, religious ceremonies or pagan festivals, took place.

15 minutes Admission Ticket Free

Catedral de Sta Maria la Real de la Almudena

We will visit the Almudena Cathedral, which was completed at the end of the 20th century This makes it one of the most modern cathedrals in the world.

10 minutes Admission Ticket Free

Royal Palace of Madrid

Discover one of the largest palace in Europe. In total more than three thousand rooms from where the kings of Spain ruled territories ranging from America to the Philippine Islands.

10 minutes Admission Ticket Free

Plaza de Oriente

This beautiful square was designed during the reign of Jose Bonaparte, brother of Napoléon himself. In the center of the square we will admire the monument to King Felipe IV from the 17th century presides over the square.

10 minutes Admission Ticket Free

Teatro Real

This Opera House was inaugurated in 1850 by the Queen Isabel II. Since then, it has established itself as the center of musical life in Madrid.

10 minutes Admission Ticket Free

Plaza De Espana

You’ll find one of Madrid’s most iconic landmarks — the impressive monument to Miguel de Cervantes, flanked by the famous statues of Don Quixote and Sancho Panza.Your experience concludes at the spectacular rooftop terrace of the Riu Plaza España Hotel, offering breathtaking 360° views of Madrid from the 27th floor, over 100 meters above the ground.

20 minutes Admission Ticket Free

Show 8 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Service animals allowed

Public transportation options are available nearby
Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller
Children must be accompanied by an adult

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Private Walking Tour: Madrid Old Town & Stunning City Views?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-30667P4

Traveler Photos

Reviews

5.00

38 reviews

Average 5.00 out of 5 stars based on 38 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

38

4 stars

0

3 stars

0

2 stars

0

1 star

0

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Last Minute Availability

Accessible Madrid Tours & Activities

Popular Madrid Attractions

Madrid Calendar

Madrid Guides

The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the Private Walking Tour: Madrid Old Town & Stunning City Views?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CET).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Viewpoint tickets included.
Private tour.
Local taxes.
Local guide.

The following is NOT included:

Gratuities.
Hotel pickup and drop-off.

Apr 2025

Q: What is the minimum age for this tour?

A:

There is no minimum age for this tour, so bring your wee one along for an adventure..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Private Walking Tour: Madrid Old Town & Stunning City Views is as follows:

Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private Walking Tour: Madrid Old Town & Stunning City Views will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

Rewards

Rewards is a loyalty program operated by City Balloon Tours. Rewards may be earned by any eligible person holding a City Balloon Tours account, subject to the City Balloon Tours customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

Earning rewards

Rewards can be earned by making bookings on City Balloon Tours or on any other participating site. You will see the value of the rewards you can earn during the booking process.
Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

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Any available rewards will be automatically applied the next time you make a booking, and their value will be deducted from your order at checkout, unless you switch them off at checkout. Bookings made using rewards are subject to the standard City Balloon Tours customer Terms of Use.
You will not be able to redeem only a portion of your available rewards at checkout. It is only possible to redeem all or none of your available rewards.
There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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Cancellation Policies

City Balloon Tours uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

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Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

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Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
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Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
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Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

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Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

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The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.