Madrid Old City Guided Exclusive Guided Walking Tour

634 Reviews |

Recommended by 99% of reviewers

|

Badge of Excellence | Madrid, Spain

2 hours 30 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Stroll the streets and squares of the Spanish capital on this 2.5 hour exclusive guided walking tour, discovering the secrets of Madrid’s old city. Your guide will lead you through the most iconic locations in Madrid, peeling back the history and characters that have marked them over the centuries.

What's Included

Private or Semi Private Walking Tour
Professional Guide

Transportation
Gratuities
Royal Palace of Madrid

Meeting Location

Meeting point

Plaza de la Armería
Centro, 28013 Madrid, Spain

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Puerta del Sol
Madrid, Spain

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

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Royal Palace of Madrid

You will start your tour by visiting the beautiful Royal Palace of Madrid, the official residence of the Spanish royal family. Although having been a home to the Kings of Spain from Charles III to Alfonso XIII, today it is only used for state ceremonies.

10 minutes Admission Ticket Free

Museo de la Catedral de la Almudena

We will then make our way to the Almudena Cathedral, a Catholic Church consecrated by Pope John Paul II in 1993. You will also see the Museo de la Catedral de la Almudena, a museum that is part of the church.

10 minutes Admission Ticket Free

Arab Wall

Next we will visit the Muslim Walls of Madrid, also known as the Arab Walls, located on the road Cuesta de la Vega. The walls are probably the oldest construction surviving in the city, and their construction is linked to the origin of Madrid.

10 minutes Admission Ticket Free

Calle Mayor

After this we will walk along the Calle Mayor, a centric street in Madrid starting in the Puerta de Sol and ending at the Cuesta de la Vega. Created in the Middle ages, this road became the main thoroughfare of the city in the Early Modern Period.

10 minutes Admission Ticket Free

Plaza de la Villa

Along the Calle Mayor we will see the Plaza de la Villa we will see the Plaza de la Villa, one of Madrid’s best-preserved monuments. Located in the historical zone next to the Puerta del Sol Gate it is one of the main medieval centres of Madrid.

10 minutes Admission Ticket Free

La Latina

You will then walk through La Latina, a historic neighbourhood in the centre of downtown Madrid. The area occupies much of the oldest section of Madrid and is filled with small narrow streets for you to explore.

10 minutes Admission Ticket Free

Plaza De La Paja

A major marketplace during the 13th and 14th century, Plaza de la Paja is known for its crowed streets pulsing with life. However, one can find small moments of serenity in the most surprising places.

10 minutes Admission Ticket Free

Plaza de los Carros Madrid

Plaza de los Carros is a nice little square with a lovely fountain. Here you can enjoy a nice drink and and take in the buzzing atmosphere.

10 minutes Admission Ticket Free

Plaza De Puerta Cerrada

Following on you will then see the Plaza de Puerta Cerrada, located in the La Latina neighbourhood of the historic center of the Spanish city of Marid. Built on a medieval Islamic fort, the La Latina neighbourhood is city’s oldest and one of its liveliest.

10 minutes Admission Ticket Free

Tablao Flamenco Arco de Cuchilleros

Afterwards you will see the Arco de Cuchilleros, a well-known historical archway with stairs leading to the 16th century Plaza Mayor, arguably the most famous plaza in Marid. Well-known historical archway with stairs leading to the prominent, 16th-century Plaza Mayor.

10 minutes Admission Ticket Free

Mercado San Miguel

Afterwards you will visit the Mercado San Miguel, located in the heart of the city centre, next to the historic Plaza Mayor. This historic market is not only considered beautiful but is full of food from all around the country.

10 minutes Admission Ticket Free

Plaza Mayor

We will then head to Plaza Mayor, a grand arcaded square in the centre of Madrid. First build during the Habsburg period of Philipp III’s reign, it was once the centre of old Madrid, and is very popular with locals and tourists alike today.

10 minutes Admission Ticket Free

Real Casa de Postas

Following, you will see the Real Casa de Postas, an administrative building, neoclassical in style which was the home to the telegraph service offices of the National Police force until it was bought by Madrid’s Regional Government in 1985.

10 minutes Admission Ticket Free

Puerta del Sol

Getting to the end of our tour, we will visit Puerta del Sol, a bustling square in the center of Madrid and one of the city’s most famous sites. It is the centre of the radial network of Spanish roads and also contains the famous clock whose bells mark the traditional eating of the Twelve Grapes and the beginning of a new year.

10 minutes Admission Ticket Free

Show 13 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Public transportation options are available nearby

Travelers should have at least a moderate level of physical fitness
Infants and small children can ride in a pram or stroller
It is imperative that you provide us with guests MOBILE PHONE NUMBER (including country code)
Operates in all weather conditions, please dress appropriately
Notes: The tour route may be affected by national celebrations. When this occurs, we will provide guests with an alternative route still being able to see all the highlights on the tour. In these cases we are unable to provide refunds or discounts. No large bags or suitcases are allowed during this tour. We recommend comfortable shoes, a bottle of water, umbrella in case of rain and hat during summer. Due to increased security measures at many attractions some can’t be visited from the inside.

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Madrid Old City Guided Exclusive Guided Walking Tour?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

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Activity code: C-49144P10

Traveler Photos

Reviews

4.97

634 reviews

Average 4.97 out of 5 stars based on 633 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

619

4 stars

8

3 stars

6

2 stars

0

1 star

0

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Last Minute Availability

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the Madrid Old City Guided Exclusive Guided Walking Tour?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CET).
This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Apr 2025

Q: What's included in the price?

A:

The following is included:

Private or Semi Private Walking Tour.
Professional Guide.

The following is NOT included:

Transportation.
Gratuities.
Royal Palace of Madrid.

Apr 2025

Q: What is the minimum age for this tour?

A:

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Madrid Old City Guided Exclusive Guided Walking Tour is as follows:

Wheelchair accessible
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Public transportation options are available nearby
Travelers should have at least a moderate level of physical fitness

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Madrid Old City Guided Exclusive Guided Walking Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Cancellation Policies

City Balloon Tours uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

This information can be found on every Experience we offer under the Cancellation Policy section, as well as on the checkout page.

Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

All Sales Final — If any Goods or Services are designated as ‘All Sales Final’ or with materially similar messaging (which includes but is not limited to all group bookings booked through our Group Bookings Department), it is non-refundable, and it will not be possible to change or cancel it after making a Booking for any reason.

Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

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Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.