London’s West End at War: Self-Guided WWII Puzzle Adventure

2 Reviews | London, England

100 to 130 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

London, 1942. Amid the glamour of the West End and the echoes of war, a spirited showgirl named Lacey Biggins is about to step into a far more dangerous spotlight. When whispers of a spy plot surface, she’s thrust into an undercover mission that could change the course of the war.

Follow Lacey’s footsteps through London’s historic heart: St James's, Piccadilly, Trafalgar Square, and beyond. Solve real-world puzzles, crack wartime codes, and unlock hidden stories as you walk and play at your own pace. Your smartphone becomes both guide and game, blending sightseeing with an engaging storyline.

What makes this tour unique? It’s a mix of espionage, entertainment, and education, told through the eyes of a bold heroine who proves anyone can change history.

Perfect for friends, couples, families, or solo adventurers who want to explore London while solving mysteries that matter.

What's Included

Immersive wartime storyline content
Mobile access code
15 spy puzzle challenges
Flexibility to pause/resume anytime

Live tour guide

See 1 more See 1 more

Meeting Location

Meeting point

Piccadilly
London W1J 9DZ, UK

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Whitehall
London SW1A 2ET, UK

You will finish at The Cenotaph.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Green Park

You will begin at Green Park Underground Station. Here you will be given your first clue to solve the challenge that awaits you, which will unlock the next part of the story and give you the directions to the next stop.

5 minutes Admission Ticket Free

Berkeley Street

You will be given a new clue to solve the challenge that awaits you at Berkeley Street. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Bruton Street

You will be given a new clue to solve the challenge that awaits you at Bruton Street. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Allies (Churchill & Roosevelt)

You will be given a new clue to solve the challenge that awaits you at Churchill And Roosevelt Allies Sculpture. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Burlington Arcade

You will be given a new clue to solve the challenge that awaits you at Burlington Arcade. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Sackville Street

You will be given a new clue to solve the challenge that awaits you at Sackville Street. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

St James's Church

You will be given a new clue to solve the challenge that awaits you at St James's Piccadilly. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Piccadilly Circus

You will be given a new clue to solve the challenge that awaits you at Piccadilly Circus. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Waterloo Place

You will be given a new clue to solve the challenge that awaits you at Waterloo Place. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Trafalgar Square

You will be given a new clue to solve the challenge that awaits you at Trafalgar Square. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Horse Guards Parade at Whitehall

You will be given a new clue to solve the challenge that awaits you at Horse Guards Parade. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Churchill War Rooms

You will be given a new clue to solve the challenge that awaits you at Churchill War Rooms. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Boudiccan Rebellion

You will be given a new clue to solve the challenge that awaits you at Boudiccan Rebellion. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

The Battle of Britain Monument

You will be given a new clue to solve the challenge that awaits you at Monument to the RAF. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Field Marshal Viscount Montgomery of Alamein statue

You will be given a new clue to solve the challenge that awaits you at Montgomery Statue. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

The Cenotaph

You will finish at The Cenotaph. Here is where both the story and the city exploration games end.

5 minutes Admission Ticket Free

Show 15 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the London’s West End at War: Self-Guided WWII Puzzle Adventure?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (GMT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P218

Traveler Photos

Reviews

4.00

2 reviews

Average 4.00 out of 5 stars based on 2 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

1

4 stars

0

3 stars

1

2 stars

0

1 star

0

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Last Minute Availability

Accessible London Tours & Activities

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the London’s West End at War: Self-Guided WWII Puzzle Adventure?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (GMT).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Immersive wartime storyline content.
Mobile access code.
15 spy puzzle challenges.
Flexibility to pause/resume anytime.

The following is NOT included:

Live tour guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the London’s West End at War: Self-Guided WWII Puzzle Adventure is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for London’s West End at War: Self-Guided WWII Puzzle Adventure will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Cancellation Policies

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Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

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No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
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If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

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Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.