London Sherlock Holmes: Crack the Case Walking Adventure

11 Reviews | London, England

50 to 80 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

London, 1901: a city cloaked in mourning, mystery and sudden disappearances. Famous figures, including Arthur Conan Doyle, have vanished without a trace, and it’s up to you to uncover the truth. Step into the shoes of a clairvoyant detective and journey through shadowy alleys, grand squares, and hidden corners of London’s historic heart.

Solve real-world puzzles, follow an immersive storyline, and explore iconic and lesser-known locations linked to Sherlock Holmes’ creator. Each clue unlocks a new chapter, blending history, mystery, and urban adventure into a memorable experience.

What makes this tour unique? It’s not just a walk—it's a thrilling detective adventure that brings London’s past to life, perfect for families, friends, or curious travelers seeking a new way to explore.

Grab your detective hat, rally your team, and dive into a journey where every puzzle solved brings you closer to uncovering the city's hidden secrets.

What's Included

Immersive mystery storyline inspired by Arthur Conan Doyle
Mobile access code
13 puzzle challenges
Flexibility to pause/resume anytime

Entry tickets to attractions (not needed to complete the tour).
A tour guide.

See 1 more See 2 more

Meeting Location

Meeting point

Portland Place
London W1A 1AA, UK

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

221b Baker Street
London NW1 6XE, UK

You will finish at The Sherlock Holmes Museum.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

BBC

You will begin at the BBC former headquarters. Here you will be given your first clue to solve the challenge that awaits you, which will unlock the next part of the story and give you the directions to the next stop.

5 minutes Admission Ticket Free

The Langham, London

You will be given a new clue to solve the challenge that awaits you at Langham Hotel. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Queen Anne Street

You will be given a new clue to solve the challenge that awaits you at Queen Anne Street. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Harley Street

You will be given a new clue to solve the challenge that awaits you at XXX You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Smile Time Dental Lab

You will be given a new clue to solve the challenge that awaits you at Smile Time Dental Lab. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Upper Wimpole Street

You will be given a new clue to solve the challenge that awaits you at Upper Wimpole Street. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

University College Hospital at Westmoreland Street

You will be given a new clue to solve the challenge that awaits you at Westmoreland Street – The Heart Hospital. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

New Cavendish Street (pass by)

You will be given a new clue to solve the challenge that awaits you at New Cavendish Street. You can stop for as long as you like and continue exploring at your own pace.

Chiltern Street

You will be given a new clue to solve the challenge that awaits you at Chiltern Street. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Sherlock Mews

You will be given a new clue to solve the challenge that awaits you at Sherlock Mews. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Sherlock Holmes Statue

You will be given a new clue to solve the challenge that awaits you at Sherlock Holmes Statue. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

Baker Street

You will be given a new clue to solve the challenge that awaits you at Baker Street tube station. You can stop for as long as you like and continue exploring at your own pace.

5 minutes Admission Ticket Free

The Sherlock Holmes Museum

You will finish at the Sherlock Holmes Museum. Here is where both the story and the city exploration games end.

5 minutes Admission Ticket Free

Show 12 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the London Sherlock Holmes: Crack the Case Walking Adventure?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (GMT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P205

Traveler Photos

Reviews

4.09

11 reviews

Average 4.09 out of 5 stars based on 11 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

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Last Minute Availability

Accessible London Tours & Activities

Popular London Attractions

London Calendar

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the London Sherlock Holmes: Crack the Case Walking Adventure?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (GMT).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Immersive mystery storyline inspired by Arthur Conan Doyle.
Mobile access code.
13 puzzle challenges.
Flexibility to pause/resume anytime.

The following is NOT included:

Entry tickets to attractions (not needed to complete the tour).
A tour guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the London Sherlock Holmes: Crack the Case Walking Adventure is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for London Sherlock Holmes: Crack the Case Walking Adventure will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Cancelling Your Reservation

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Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

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No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
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Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

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Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.