Jack the Ripper in London: Quest Experience

11 Reviews |

Recommended by 91% of reviewers

| London, England

2 hours (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Embark on a quest that will take you through the slashing grounds of the most infamous serial killer in history. With every step you take, you will get closer to solving a mystery that has baffled the world for more than a century: who was Jack the Ripper?

Highlights:
Wander into the sinister alleys where Jack the Ripper used to hunt his victims
Visit the sites of Jack the Rippers’ bloodiest murders
Step into the pub where Jack the Ripper’s victims had their last drinks
Meet the main suspects and find out details of the police investigation
Discover historic places around the vibrant neighborhood of Whitechapel in London’s East End.
Try a new type of experience, the perfect mix between a tour, an outdoor escape game, and a treasure hunt.

Each clue will lead you from one place to another by providing you with exact directions so you won't need a map, GPS, or guide. As you answer the questions, solve the challenge, or guess the answer, the secret story of each place is unlocked.

What's Included

This experience can be played anytime after booking without rescheduling
Play offline: you DON'T NEED an internet connection to play this city game
If your group is larger than 15 people, no worries. Just make multiple bookings.

A physical tour guide

Meeting Location

Meeting point

56 Artillery Lane
London E1 7LS, UK

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

34 Whitechapel Road
London E1 1DY, UK

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

London Fruit & Wool Exchange

Opening in 1929, when the volume of imported produce coming through the docks more than doubled in the ten years after the First World War, the mighty Fruit & Wool Exchange in Spitalfields was created to maintain London’s pre-eminence as a global distribution centre. The classical stone facade, closely resembling the design of Nicholas Hawksmoor’s Christ Church nearby, established it as a temple dedicated to fresh produce as fruits that were once unfamiliar, and fruits that were out of season, became available for the first time to the British people.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

Christ Church Spitalfields

Christ Church Spitalfields is an Anglican church built between 1714 and 1729 to a design by Nicholas Hawksmoor. On Commercial Street in the East End and in today's Central London it is in the London Borough of Tower Hamlets, on its western border facing the City of London, it was one of the first (and arguably one of the finest) of the so-called "Commissioners' Churches" built for the Commission for Building Fifty New Churches, which had been established by an Act of Parliament in 1711.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

The Ten Bells

The Ten Bells is a public house at the corner of Commercial Street and Fournier Street in Spitalfields in the East End of London. It is sometimes noted for its supposed association with two victims of Jack the Ripper, Annie Chapman and Mary Kelly.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

19 Princelet St

19 Princelet Street in Spitalfields is a unique cultural institution, in one of London’s smallest and most beautiful historic buildings. Its shabby front doors are rarely open to the public: beyond are secrets and suitcases, poems and potatoes, threads of history linking to today’s debates over migration, minorities and multiculturalism.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

The Old Truman Brewery

The Old Truman Brewery, East London's revolutionary arts and media quarter, is home to a hive of creative businesses as well as exclusively independent shops, galleries, markets, bars and restaurants. For over twenty years the Old Truman Brewery has been regenerating its ten acres of vacant and derelict buildings into spectacular office, retail, leisure and event spaces. The finely tuned mix of business and leisure has created an environment unique in London, making the Old Truman Brewery a destination in its own right.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

Brick Lane Mosque

Brick Lane Jamme Masjid, formerly known as the London Jamme Masjid, is a Muslim place of worship in Central London and is in the East End of London. The building at 59 Brick Lane, on the corner of Fournier Street, has been home to a succession of Christian, Jewish, and Muslim communities since its construction in the mid-eighteenth century, reflecting the waves of immigration in the neighbourhood of Spitalfields. The former Great Synagogue is a Grade II* listed building; the adjacent former school buildings (now used as an ancillary building to the mosque) is listed Grade II.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

Happy Days

Happy Days restaurant is a small London based restaurant with a rich heritage. Historically Happy Days Restaurant (or more rather the flats it used to be in the 1880's) plays a major role in the story of the notorious Jack the Ripper! It is the site of one the only clues ever to be found in connection with the criminal. Furthermore it is the site of one of his most famous graffiti works, a plaque of which can be found hanging on our wall!Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

Mitre Square

The square occupies the site of the cloister of Holy Trinity Priory, Aldgate which was demolished under Henry VIII at the time of the Dissolution of the Monasteries. The south corner of the square was the site of the murder of Catherine Eddowes by Jack the Ripper. Her mutilated body was found there at 1:45 in the morning on 30 September 1888. This was the westernmost of the Whitechapel murders and the only one located within the City.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

The White Hart

The White Hart is the only long-standing pub left on the north side of the High Street. It claims on its front signage to have been founded in 1721, a date of uncertain provenance, but it was certainly known by 1723, when the Custom House men confiscated sixteen bushels of coffee ‘concealed in a Load of Faggots’ at the White Hart Inn.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

Henriques Street

Berner Street, now called Henriques Street, was the scene of what is generally accepted as the third murder committed by Jack the Ripper. Berner Street is a narrow street leading in an North to South direction off Commercial Road, Whitechapel.Here you will have to look around to find the answer to our challenge to advance to the new location and learn the story of this place.

10 minutes Admission Ticket Free

Show 9 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller
Infants are required to sit on an adult’s lap

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Jack the Ripper in London: Quest Experience?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (GMT). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P80

Traveler Photos

Reviews

4.64

11 reviews

Average 4.64 out of 5 stars based on 11 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

10

4 stars

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3 stars

0

2 stars

0

1 star

1

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the Jack the Ripper in London: Quest Experience?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (GMT).

Apr 2025

Q: What's included in the price?

A:

The following is included:

This experience can be played anytime after booking without rescheduling.
Play offline: you DON'T NEED an internet connection to play this city game.
If your group is larger than 15 people, no worries. Just make multiple bookings.

The following is NOT included:

A physical tour guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Jack the Ripper in London: Quest Experience is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Jack the Ripper in London: Quest Experience will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Rewards is a loyalty program operated by City Balloon Tours. Rewards may be earned by any eligible person holding a City Balloon Tours account, subject to the City Balloon Tours customer Terms of Use.
Your account and your rewards balance are shared across all our participating sites, including cooldestinations.com. Rewards earned on any participating site can be redeemed on any other participating site.

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Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
If a booking where rewards were issued is canceled, the earned rewards will not be redeemable and will be moved to a canceled state.

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There is no minimum order value required to redeem your rewards. This means that you can pay for 100% of your order with rewards.
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Cancellation Policies

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Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
- Credit card disputes filed for services delivered as described are contested with full documentation, including redemption records, and this agreement.
Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

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Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.