Auschwitz & Birkenau Guided Tour with Hotel Pickup from Krakow
Overview
Choose from several convenient door-to-door pickup options, ensuring you are collected directly from your address for a smooth and comfortable start to your tour.
Visit UNESCO World Heritage Site, a former German - Nazi concentration camp Auschwitz-Birkenau, where more than a million Jews and other prisoners were oppressed or killed during World War II. The flower-strewn Death Wall, national memorials, gas chambers and crematoriums, preserved ruins, the remains of hundreds of barracks, watchtowers, the railway line and ramp - all form a moving testimony to the number of those who lost their lives.
What's Included
- Professional assistance in case of any issue
- Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus)
- Highly qualified, helpful and friendly customer service
- Entry fees (Auschwitz I & Auschwitz II Birkenau), insurance and taxes
- Licensed, English speaking local guide (up to 15 or 30 visitors)
- Headsets to hear the guide clearly
- Food and drinks
- Departure time may be changed due to schedule at the Auschwitz Museum
Meeting and Pickup
The hours you book are tentative and may change. The exact pickup time will be confirmed a day before the tour (in the afternoon at the latest).
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
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Krakow
2 hours Admission Ticket Free
Panstwowe Muzeum Auschwitz-Birkenau
2 hours Admission Ticket Included
Panstwowe Muzeum Auschwitz-Birkenau
1 hour 30 minutes Admission Ticket Included
Krakow
1 hour 30 minutes Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Specialized infant seats are available
- [DEPARTURE] Booked times are tentative and may change due to schedule at the Auschwitz Museum and traffic conditions.
- [DOCUMENTS] **Full names of all participants MUST be provided during booking (the same as on ID or passport, no nicknames). Passport or ID is MANDATORY for each participant and will be checked. No ID = NO ENTRY!**
- [VISIT] Guided group tour only, no individual pacing. Respectful behavior and smart casual dress required. Eating, smoking, and loud behavior are not allowed.
- [PICKUP] Some Krakow hotels are in traffic-restricted zones. Pickup will be arranged from the nearest accessible point and you will be informed in advance.
- [LUNCH] Lunch is not included. There is no time for a full meal between visits, and no food facilities on-site, so please bring a snack.
- [SECURITY] An airport-style security check is required before entering the Auschwitz-Birkenau Museum.
- [WEATHER] The tour runs in all weather. Up to 70% of the visit takes place outdoors, so please dress appropriately and bring water on warm days.
- [CHILDREN] Children must be accompanied by an adult. Infant seats are available. Due to the sensitive nature of the site, the tour is recommended for ages 13+.
- [PHOTOS] Photography is allowed except in marked areas. Flash is not permitted inside buildings.
- [RENOVATIONS] Due to roadworks in western Krakow, pickups in that area are not possible. The Straszewskiego 19 meeting point is temporarily closed. We will arrange a nearby alternative if needed.
- This tour/activity will have a maximum of 30 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Auschwitz & Birkenau Guided Tour with Hotel Pickup from Krakow?
Cancellation Policy
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Activity code: C-55893P15
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Reviews
Average 4.91 out of 5 stars based on 830 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (CET).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Professional assistance in case of any issue.
- Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus).
- Highly qualified, helpful and friendly customer service.
- Entry fees (Auschwitz I & Auschwitz II Birkenau), insurance and taxes.
- Licensed, English speaking local guide (up to 15 or 30 visitors).
- Headsets to hear the guide clearly.
- Food and drinks.
- departure time may be changed due to schedule at the Auschwitz Museum.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Auschwitz & Birkenau Guided Tour with Hotel Pickup from Krakow is as follows:
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Auschwitz & Birkenau Guided Tour with Hotel Pickup from Krakow will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Professional assistance in case of any issue
- Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus)
- Highly qualified, helpful and friendly customer service
- Entry fees (Auschwitz I & Auschwitz II Birkenau), insurance and taxes
- Licensed, English speaking local guide (up to 15 or 30 visitors)
- Headsets to hear the guide clearly
- Food and drinks
- Departure time may be changed due to schedule at the Auschwitz Museum
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Specialized infant seats are available
- [DEPARTURE] Booked times are tentative and may change due to schedule at the Auschwitz Museum and traffic conditions.
- [DOCUMENTS] **Full names of all participants MUST be provided during booking (the same as on ID or passport, no nicknames). Passport or ID is MANDATORY for each participant and will be checked. No ID = NO ENTRY!**
- [VISIT] Guided group tour only, no individual pacing. Respectful behavior and smart casual dress required. Eating, smoking, and loud behavior are not allowed.
- [PICKUP] Some Krakow hotels are in traffic-restricted zones. Pickup will be arranged from the nearest accessible point and you will be informed in advance.
- [LUNCH] Lunch is not included. There is no time for a full meal between visits, and no food facilities on-site, so please bring a snack.
- [SECURITY] An airport-style security check is required before entering the Auschwitz-Birkenau Museum.
- [WEATHER] The tour runs in all weather. Up to 70% of the visit takes place outdoors, so please dress appropriately and bring water on warm days.
- [CHILDREN] Children must be accompanied by an adult. Infant seats are available. Due to the sensitive nature of the site, the tour is recommended for ages 13+.
- [PHOTOS] Photography is allowed except in marked areas. Flash is not permitted inside buildings.
- [RENOVATIONS] Due to roadworks in western Krakow, pickups in that area are not possible. The Straszewskiego 19 meeting point is temporarily closed. We will arrange a nearby alternative if needed.
- This tour/activity will have a maximum of 30 travelers
