The minimum weight to fly alone is 90 lbs, and in tandem or triple, it may not exceed 450 lbs

The captain may change these safety restrictions due to weather conditions at their discretion.

Although it is best for you to be comfortable in the water, you do not have to know how to swim. Each guest is provided with a buoyancy compensator (BC) that will assist with flotation.

Yes, the minimum age to parasail is 6 years old. Participants under the age of 18 must have a parent or guardian sign their liability waiver prior to boarding the vessel. At City Balloon Tours safety is our number one priority. The minimum weight required for parasailing is roughly 90 pounds. If the flyer is less than 90 pounds, they will simply fly tandem with someone not to exceed roughly 450 pounds combined weight. Weight requirements may differ due to wind conditions.

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Key West Parasailing – Seaport will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.