3.5 Hour Crowd-Skipping Whale Tour in Juneau, Alaska
Overview
Our 20 passenger catamaran offers you and your loved ones a personal experience without the crowds. Elevated custom seats are sure to keep you at the optimal height for taking in Juneau's majestic views. Our spacious heated cabin with extra large windows frame perfect photo opportunities of the vast shorelines, glaciers and local wildlife. Enjoy outside viewing of the whales, sea lions and eagles from our full walk around deck. Welcome aboard; we look forward to serving you.
What's Included
- Bottled water Bring your own water and snacks. Complimentary water available upon request.
- Restroom on board
Meeting and Pickup
1. YOU MUST GET TO THE TRAM; WE DO NOT PICK UP FROM INDIVIDUAL SHIPS! 2. Please have your phones on..we cannot reach phones in airplane mode. 3. Tours start promptly on time. NO TOURS WILL BE HELD FOR LATE ARRIVALS.Downtown Juneau-Mount Roberts Goldbelt Tram Instructions:Check-in/Bus details - Watch for the bus to pull into the lot directly underneath the gondola cable lines, 15-20 minutes, before the start time of the tour. We drive a white Thomas bus. Juneau Whale Tours and our cartoon whale logo is visible on each side. Our driver will be wearing a BRIGHT YELLOW HI-VIS VEST. Check-in begins when the driver is safely on the sidewalk.Individual Dock Instructions:AJ dock - This dock is 1 MILE AWAY from the Mount Roberts Goldbelt Tram. Use the dedicated bus outside the ship for transportation to the Tram parking lot. PLEASE PLAN FOR THIS ADDITIONAL STEP!!! ***WE DO NOT PICK UP FROM AJ.***Franklin Dock - 10 minute walk. Once off ship, walk on the Seawalk/Boardwalk towards town until you reach the Tram. Follow instructions above for check-in/bus details.CT Dock - 2 minute walk. You will be behind the Tram. Walk around the building to the front. Follow instructions above for bus/check-in details.AS Dock - 5 minute walk. Once off the ship you will turn right on the Seawalk/Boardwalk walk until you reach the Tram. Follow instructions above for check-in/bus details.Ships at anchor - 2 minute walk. You will be behind the Tram. Walk around the building to the front. Follow instructions above for bus/check-in details.Auke Bay at Statter Harbor Instructions: 11497 Auke Bay Harbor Road Juneau, AK 99801. The meeting time on this end of town is 15 minutes after your tour's start time. Watch for the JWT bus pulling into Statter Harbor at approximately the same time. We arrive and exit on the side of the marina with the grey building that has a "V" shaped roof. (Not the Harbor Office building.)*If you are planning on meeting at Statter Harbor please text your name, date and tour time; otherwise there might be a search party looking for you at the downtown pick up location.
What To Expect
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Auke Bay
2 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Children must be accompanied by an adult.
- Most travelers can participate.
- This tour will have a maximum of 20 travelers.
- We operate in all weather conditions. Please consider warm layers of clothing with an outer layer that is waterproof. Comfortable, non-slip shoes are recommended.
- Your safety is our top priority. If we should need to cancel you will be offered a different date or a full refund.
- [BRAND]/ [BRAND] communications are limited please contact us prior to your cruise for clear meeting instructions. Thank you.
- We here at JWT are always aiming to reduce our impact on the environment. It's important for all of us to keep our beloved whales and water safe and happy. Therefore, if any of our tours have 5 or less participants on it, we will unfortunately be canceling. We will do our best to reschedule your party or, if that is not feasible, we will issue a full refund.
- Arrive at the Goldbelt Tram (downtown) NO LATER THAN YOUR TOUR'S START TIME.
- JWT is not responsible for lost or damaged personal items.
- We Reserve the Right to Refuse Service to Anyone.
- "BOOK NOW/PAY LATER" WARNING!!! If, for ANY reason, your card is rejected you (and JWT) will not know until it is too late to be corrected. Your seat will become available for others to book without warning. PROCEED WITH CAUTION IF YOU CHOOSE THIS OPTION!! We have seen this in action and it is heartbreaking.
- This tour/activity will have a maximum of 20 travelers
Frequently Asked Questions (10)
Q: Do we get to swim with or touch the dolphins?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-331813P1
Traveler Photos
Reviews
Average 4.95 out of 5 stars based on 1,563 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (10)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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As an active member of the Dolphin SMART program, we do not have physical contact with the dolphins on 3.5 Hour Crowd-Skipping Whale Tour in Juneau, Alaska. We watch them in their natural habitat from the boat.
Dec 2022If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (AKST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Bottled water. Bring your own water and snacks. Complimentary water available upon request.
- Restroom on board.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the 3.5 Hour Crowd-Skipping Whale Tour in Juneau, Alaska is as follows:
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for 3.5 Hour Crowd-Skipping Whale Tour in Juneau, Alaska will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled waterBring your own water and snacks. Complimentary water available upon request.
- Restroom on board
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Children must be accompanied by an adult.
- Most travelers can participate.
- This tour will have a maximum of 20 travelers.
- We operate in all weather conditions. Please consider warm layers of clothing with an outer layer that is waterproof. Comfortable, non-slip shoes are recommended.
- Your safety is our top priority. If we should need to cancel you will be offered a different date or a full refund.
- TripAdvisor/Viator communications are limited please contact us prior to your cruise for clear meeting instructions. Thank you.
- We here at JWT are always aiming to reduce our impact on the environment. It's important for all of us to keep our beloved whales and water safe and happy. Therefore, if any of our tours have 5 or less participants on it, we will unfortunately be canceling. We will do our best to reschedule your party or, if that is not feasible, we will issue a full refund.
- Arrive at the Goldbelt Tram (downtown) NO LATER THAN YOUR TOUR'S START TIME.
- JWT is not responsible for lost or damaged personal items.
- We Reserve the Right to Refuse Service to Anyone.
- "BOOK NOW/PAY LATER" WARNING!!! If, for ANY reason, your card is rejected you (and JWT) will not know until it is too late to be corrected. Your seat will become available for others to book without warning. PROCEED WITH CAUTION IF YOU CHOOSE THIS OPTION!! We have seen this in action and it is heartbreaking.
- This tour/activity will have a maximum of 20 travelers
