Heidelberg Old Town: Romantic Exploration Game and Tour

7 Reviews | Heidelberg, Germany

75 to 105 minutes (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

"I have lost my heart in Heidelberg..."

...and so will you. Explore the city that inspired Mark Twain. On this tour, play as a new student at Germany's oldest university, uncovering secrets of dueling societies, poets, and princes.

Why travelers love this Questo experience:

The Postcard Views: Solve riddles along the Neckar River and cross the iconic Old Bridge for the best photos of the castle ruins.

Student Secrets: Discover University Square and the Student Prison, where unruly students covered the walls in graffiti.

The Bridge Monkey: Find the famous bronze monkey statue—touching the mirror brings wealth!

Baroque Beauty: Wander through the Marktplatz and admire the Church of the Holy Spirit.

100% Flexible: No guide to rush you. Start whenever you want. Pause for a schnitzel or local beer, then resume your adventure.

The Mission: Can you pass the initiation test and unlock the secrets of Heidelberg?

What's Included

Storyline content about Heidelberg’s secrets
Mobile access code for the quest
14 interactive puzzle challenges
Flexibility: pause and resume anytime

Live Tour Guide

See 1 more See 1 more

Meeting Location

Meeting point

Kornmarkt 3
69117 Heidelberg, Germany

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

Hauptstraße 212
69117 Heidelberg, Germany

You will get to the final stop by following the directions from the app.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.

Safe & secure Easy breezy Hassle‑free

Kornmarkt 3

Kornmarkt is located in the heart of Heidelberg's Old Town and is surrounded by charming buildings, shops, restaurants, and landmarks. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Marktpl. 1

Discover The Heiliggeistkirche (Church of the Holy Spirit) in Heidelberg, Germany, is a significant historical and cultural landmark. The Heiliggeistkirche is a stunning example of late Gothic architecture and dates back to the 14th century. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Ritterstube

Explore Hotel Zum Ritter St. Georg - a historic hotel and its history is deeply intertwined with the rich tapestry of Heidelberg's past, making it a significant landmark in the city. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Heugasse 2

Discover The Jesuitenkirche (Jesuit Church) in Heidelberg, Germany, is a significant religious and architectural landmark. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Heidelberg University Library

The Universitätsbibliothek (University Library) in Heidelberg, Germany, is a significant academic and cultural institution. It serves as the main library of the University of Heidelberg. As a hub of knowledge and research, the library plays a crucial role in supporting the university's academic programs and the broader scholarly community. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Marstallhof

Marstallhof, is a historical courtyard and site that holds cultural, architectural, and educational significance. It was once part of the Heidelberg Castle complex and was used for various purposes over the centuries, including as stables for horses and a place for royal residences. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Alter Synagogenplatz Heidelberg

Alter Synagogenplatz (Old Synagogue Square) in Heidelberg holds historical significance as the site of the former synagogue of Heidelberg's Jewish community. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Brückenaffe

The Brückenaffe (Bridge Monkey) in Heidelberg, Germany, is a famous landmark and statue. The Brückenaffe is a bronze statue of a monkey holding a mirror, situated on the Old Bridge (Alte Brücke) in Heidelberg. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Old Bridge Heidelberg

The Alte Brücke (Old Bridge), holds significant historical and cultural importance. It spans the Neckar River and is a central landmark in the city. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Liebesstein

The Liebesstein is a heart-shaped stone that has become a symbol of love and romance in Heidelberg. Couples often visit this site to celebrate their love and leave their mark. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Ziegelhäuser Landstraße

The Viewpoint Castle, a scenic spot that offers panoramic views of Heidelberg Castle and the surrounding area. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Schlierbacher Landstraße 1

Discover The Upper Neckar lock and dam system in Heidelberg, located at the Karlstor, was constructed from 1926 to 1929 without a hydropower plant and generator hall. Once here, you can spend as much time as you wish until starting to follow the next directions.

7 minutes Admission Ticket Free

Karlstor

The Karlstor, also known as Charles's Gate, is a remnant of the medieval city fortifications of Heidelberg. It was one of the main gates leading into the city and served as a point of entry for travelers and merchants.

7 minutes Admission Ticket Free

Hauptstraße 212

Karlsplatz is named after Charles Theodore, Elector of Bavaria, and it holds historical significance as a focal point in Heidelberg's Old Town. The square's history is intertwined with the city's development and urban planning.

7 minutes Admission Ticket Free

Show 13 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Service animals allowed
Public transportation options are available nearby

Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller
• Bring a charged phone. • Open the Questo app and follow the instructions. • You must have downloaded the app and created an account first, using the same email you made the purchase with.

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Heidelberg Old Town: Romantic Exploration Game and Tour?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (CET). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-107194P380

Traveler Photos

Reviews

4.14

7 reviews

Average 4.14 out of 5 stars based on 7 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

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The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the Heidelberg Old Town: Romantic Exploration Game and Tour?

A:

You can cancel up to 24 hours in advance of the tour for a full refund.

For a full refund, you must cancel at least 24 hours before the tour start time.
If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the tour start time will not be accepted.
Cut-off times are based on the tour local time (CET).

Apr 2025

Q: What's included in the price?

A:

The following is included:

Storyline content about Heidelberg’s secrets.
Mobile access code for the quest.
14 interactive puzzle challenges.
Flexibility: pause and resume anytime.

The following is NOT included:

Live Tour Guide.

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 1..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Heidelberg Old Town: Romantic Exploration Game and Tour is as follows:

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Heidelberg Old Town: Romantic Exploration Game and Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Cancellation Due To Bad Weather
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If Tour Operator Cancels Tour or Excursion
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Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
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Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.