Self-Guided Tours In Florence With 100 Captivating Audio Stories

5 Reviews | Florence, Italy

1 to 8 hours (approx.)

Mobile ticket

Offered in: English

Instant confirmation

Overview

Uncover the Magic of Florence with Your Personal Audio Guide

Tired of feeling touristy — but still want to experience Florence? With 100 captivating audio stories straight to your phone, this self-guided audio tour is your key to discovering Florence’s most iconic landmarks such as the Ponte Vecchio and Piazza del Duomo, as well as hidden gems.

Weave through Florence’s lively streets and back alleys while this flexible walking tour lets you explore at your own pace — no groups, no schedules.

Get a personal guide in your pocket — all at a fraction of traditional tour prices:
✅ No app download — works directly from your browser
✅ Start anytime, anywhere
✅ Explore top sights & hidden gems
✅ Enjoy full flexibility with pause and resume features
✅ Vivid storytelling with soundscapes and voice narration
✅ Perfect for solo travelers, couples, or families

After booking, just submit the last 5 digits of your phone number in the “promo code” field at App.trales.io to activate your access.

What's Included

Top sights, historic events & famous people
Web app with map
Captivating storytelling & soundscapes
1 step access: Link to easily activate and access your audio guide

Offline access
Smartphone & headphones (bring your own)

See 1 more See 2 more

Meeting Location

Meeting point

Florence
Metropolitan City of Florence, Italy

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation.

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Duomo - Cattedrale di Santa Maria del Fiore

One of 100 location-based stories to explore: Discover the awe-inspiring Florence Cathedral, a symbol of human creativity and resilience. Join us on a captivating journey through its rich history.Explore according to your own pace and interests. All you need is a smartphone with internet access and your favorite pair of headphones. No cumbersome downloads required, get going directly from your browser. Start and stop your journey at any time, at any place.

10 minutes Admission Ticket Free

Ponte Vecchio

Step back in time on the Ponte Vecchio, the sole survivor of WWII, with a unique secret waiting to be discovered.This is only one of the 100+ different location based stories you can choose to pass by!

10 minutes Admission Ticket Free

Piazza della Signoria

Uncover the secrets of Florence's iconic Piazza della Signoria, where history and culture intertwine in the heart of Tuscany. Step into the past.This is only one of the 100+ different location based stories you can choose to pass by!

10 minutes Admission Ticket Free

Basilica of Santa Maria Novella

Embark on a journey through Florence's iconic Santa Maria Novella, a sanctuary of art and history that will captivate your soul. Let the bell tolling guide you into a world of wonder.This is only one of the 100+ different location based stories you can choose to pass by!

10 minutes Admission Ticket Free

Basilica San Miniato al Monte

Embark on a journey to the majestic Basilica of San Miniato al Monte in Florence, Italy. Discover hidden tales in this Romanesque gem.This is only one of the 100+ different location based stories you can choose to pass by!

10 minutes Admission Ticket Free

Mercato Centrale

Step into the vibrant Mercato Centrale of Florence, where history and flavors collide in a sensory feast. Discover the Renaissance spirit in every bite.This is only one of the 100+ different location based stories you can choose to pass by!

10 minutes Admission Ticket Free

Gallerie Degli Uffizi (pass by)

Embark on a journey through time and art at the Uffizi Gallery in Florence, Italy. Discover the treasures that await within its grand corridors.This is only one of the 100+ different location based stories you can choose to pass by!

Loggia dei Lanzi

Step into the enchanting Loggia dei Lanzi in Florence, Italy, where history and art intertwine in a mesmerizing dance.

10 minutes Admission Ticket Free

Palazzo Vecchio

Step into the heart of history at Florence's Palazzo Vecchio - a majestic fortress of power and artistry, witnessing centuries of intrigue and legacy.

10 minutes Admission Ticket Free

Church and Museum of Orsanmichele

Embark on a journey through the captivating history of Orsanmichele church in Florence. Uncover secrets hidden within its walls. Thrills await!

10 minutes Admission Ticket Free

Basilica di Santa Trinita

Uncover the secrets of Santa Trinita in Florence, a timeless treasure trove of history and mystery in this audio tour.

10 minutes Admission Ticket Free

Santo Spirito

Uncover the captivating tale of Basilica di Santo Spirito in Florence, a Renaissance masterpiece shrouded in mystery and history. Dive into its secrets. with this audio guide.

10 minutes Admission Ticket Free

Piazza della Signoria

Uncover the secrets of Florence's iconic Piazza della Signoria, where history and culture intertwine in the heart of Tuscany. Step into the past.

10 minutes Admission Ticket Free

Giardino delle rose

Explore the enchanting Giardino delle Rose in Florence, a terraced oasis designed by architect Giuseppe Poggi in 1865. Uncover its unparalleled beauty.

10 minutes Admission Ticket Free

Giardino Bardini

Uncover the secrets of Giardino Bardini, a hidden gem in Florence's Oltrarno district. Explore centuries of history in this enchanting Renaissance garden.

10 minutes Admission Ticket Free

Show 14 more stops

Additional Info

Confirmation is instant and will be received at time of booking
Wheelchair accessible
Transportation options are wheelchair accessible
Service animals allowed

Public transportation options are available nearby
Not recommended for travelers with hearing impairment
Suitable for all physical fitness levels
Infants and small children can ride in a pram or stroller

Frequently Asked Questions (7)

Q: What is the cancellation policy for the Self-Guided Tours In Florence With 100 Captivating Audio Stories?

A: This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded. Read more Apr 2025

Cancellation Policy

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Still have questions?

We're here to help.
Activity code: C-445714P8

Traveler Photos

Reviews

3.40

5 reviews

Average 3.40 out of 5 stars based on 5 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars

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Last Minute Availability

Accessible Florence Tours & Activities

Popular Florence Attractions

Florence Calendar

Florence Guides

The answers provided below were previously given in response to questions from City Balloon Tours customers.

Q: What is the cancellation policy for the Self-Guided Tours In Florence With 100 Captivating Audio Stories?

A:

This tour is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Apr 2025

Q: What's included in the price?

A:

The following is included:

Top sights, historic events & famous people.
Web app with map.
Captivating storytelling & soundscapes.
1 step access: Link to easily activate and access your audio guide.

The following is NOT included:

Offline access.
Smartphone & headphones (bring your own).

Apr 2025

Q: What is the minimum age for this tour?

A:

The minimum age to participate is 18..

Apr 2025

Q: My date is not available in the calendar, I am just checking to see if it is available?

A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025

Q: Is this an accessible tour?

A:

Accessibility information for the Self-Guided Tours In Florence With 100 Captivating Audio Stories is as follows:

Wheelchair accessible
Transportation options are wheelchair accessible
Service animals allowed
Public transportation options are available nearby
Not recommended for travelers with hearing impairment
Suitable for all physical fitness levels

Apr 2025

Q: Where is the meeting point for this activity?

A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Self-Guided Tours In Florence With 100 Captivating Audio Stories will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Mar 2024

Q: How long does a refund take to reach my card, and can I get it faster?

A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

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Rewards is a loyalty program operated by City Balloon Tours. Rewards may be earned by any eligible person holding a City Balloon Tours account, subject to the City Balloon Tours customer Terms of Use.
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Earned rewards will be issued in a pending state and will move to a confirmed state 24 hours after the start time of the experience.
Earned rewards will be available to redeem once they are no longer in a pending state.
For bookings that are moved to a different travel date, the rewards will be redeemable after the amended travel date.
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Cancellation Policies

City Balloon Tours uses three different cancellation policies, depending on your specific Tour or Activity. Please be sure to verify which one applies to your chosen experience before confirming your Booking.

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Standard Cancellation Policy — A majority of our activity cancellations are free up to 24 hours before the activity commencement time (based on the local time of the activity).

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Non-Standard Cancellation Policy — A minority of Goods or Services have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.

Cancelling Your Reservation

To cancel your Reservation you must contact City Balloon Tours as soon as possible.

Cancellation Due To Bad Weather
If your Activity Operator must cancel due to bad weather and cannot accommodate you on another day, you will be issued a refund. Please be aware before issuing a refund, City Balloon Tours will confirm if this is the case. Please note, this is only a valid reason if the Tour Operator cancels the tour.

If Tour Operator Cancels Tour or Excursion
If, for some reason, a Tour Operator cancels and cannot accommodate you on another day or at another time, you will be offered a refund and the option to take the trip. In the event of cancellation due to bad weather, City Balloon Tours will confirm this before authorizing a refund.

Refunds

No refunds are available once an Experience has commenced, or for any package components that have started to be utilized.
- If your Experience materially differed from its description, please contact us within 7 days. We investigate every report and, where warranted, will provide an appropriate remedy.
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Wherever possible, refunds are handled via our automated online system. In some cases, your refund request will require verification from various parties, and that work is done exclusively via email.
Approved refunds will be issued to your original method of payment within thirty (30 days) from the date of the approval.

Adjusting Your Reservation

Contact our office directly to make any adjustments to your reservations. If you call and reach voicemail, please leave a message including time, date, number of guests attending, and the name of the Tour or Excursion.
If you adjust your reservation, a voucher will be issued and applied to your new reservation date. Subsequently, a revised confirmation will be emailed to you.
If the newly adjusted Activity is canceled for any reason, a store credit will be issued. A non-refundable change fee of $25 per adult ticket will be applied at the time of reservation change.

Customer Responsibility

Showing Up Late
If you or a member of your party shows up late and are consequently not able to participate you will still be responsible for the full amount of the Tour, Activity, or Excursion.

No Shows
If you, or a member of your party, do not show up for your Tour, Activity, or Excursion you will be responsible for the full amount of reservation.

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To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Arrangements set forth in Your Booking are made solely for the convenience of the Ticket Holder and are at Ticket Holder’s risk. The Providers of such Services are independent contractors and are not acting as agents or representatives of City Balloon Tours, or their respective affiliates or subsidiaries. In no event shall City Balloon Tours be liable for any accident or harm to Ticket Holders, which occurs as a result of any acts, omissions, or negligence of any independent contractors.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.